Assistant Team Leader

The Assistant Team Leader provides support to the management team in executing and overseeing the daily retail store operations, ensuring excellent customer service, and maintaining a well-organized and efficient store environment. This role involves assisting in the supervision and training of store associates, handling customer inquiries and complaints, and helping to meet sales targets.

Daily tasks (but not limited to):

Assisting the management team in managing store operations and staff.
Boxing and unboxing daily shipments
Stocking daily products on shelves.
Climbing ladders to reach all areas of the store.
Providing good customer service and resolving customer issues.
Ensure store safety and cleanliness standards are maintained.
Performing cash management, store opening and closing duties as needed.
Following-up on assigned tasks.
Conducting managers on duty tasks: making sure daily breaks, time and attendance are taken.
Participating in the hiring and performance management process.

What do you need to succeed?

Approximately one (1) year of relevant experience in the retail industry
At least one (1) year in a supervisory role
Flexible availability required (day, evening, weekend)
Ability to efficiently organize time and manage priorities
Excellent communication and interpersonal abilities
Demonstrates leadership, organizational and teamwork skills
Ability to multitask, prioritize, work in a dynamic, fast paced and high-volume environment
Customer service oriented