Team Leader

As part of the management team, the Team Leader provides support to the Store Manager and Assistant Store Manager in overseeing the daily retail store operations. This role involves supervising, training, and motivating store associates, as well as handling operational tasks and ensuring compliance with company policies.

Daily tasks (but not limited to):
Leading and supervising store associates, providing guidance and support.
Responsible for store merchandizing, shelf stocking and boxing and unboxing daily shipments
Ensuring excellent customer service standards are met.
Conducting managers on duty tasks: making sure daily breaks, time and attendance are taken
Implementing and maintaining visual merchandizing standards based on company strategy
addressing customer complaints and resolve issues promptly.
Ensure store safety and cleanliness standards are maintained.
Performing cash management, store opening and closing duties as needed.
Participating in inventory processes and new employee training.
Following-up on assigned tasks
Participating in the hiring and performance management process

What you need to succeed?
Minimum of one (1) year experience in the retail industry
At least 1-2 years in a supervisory role
Ambition to progress within the company
Open availability required (day, evening, weekend)
Proven ability to efficiently organize time and manage priorities
Demonstrate good leadership and communication skills
Ability to work in a dynamic, fast paced and high-volume environment
Ability to multitask and prioritize in a fast-paced environment