Academic Advisor, Financial Aid and Fees (internal posting)

Academic Advisor, Financial Aid and Fees (internal posting)

This position is covered by United Steelworkers "All Employee" Bargaining Unit

Position Title: Academic Advisor, Financial Aid and Fees (internal posting only)

Department: Office of the Registrar and Student Advising

Job Number: 14

Pay Band: 13

Supervisor Registrar & Director of Student Advising

Hours 35-hour work week. Regular office hours. Occasional evenings and weekends for special events. This is an in-person position .

Compensation: $41.83 – $46.46 hourly ($76,130.60 – $84,557.20 annually) + benefits

Terms: 1 Vacancy / Full-Time / Permanent

Posting Date: October 13, 2026

Closing Date: October 20, 2026

ABOUT ST. MICHAEL'S COLLEGE

St. Michael's College (SMC) boasts a diverse and vibrant community of over 5,400 undergraduate students registered within the Faculty of Arts & Science at the world-renowned University of Toronto.

The College is home to students enrolled across a full range of the undergraduate courses and programs offered in the Faculty of Arts & Science. It also sponsors four acclaimed interdisciplinary programs (Book & Media Studies, Celtic Studies, Christianity and Culture, Medieval Studies) and numerous first-year courses. These courses and programs are open to all students in the Faculty of Arts & Science and are grounded in the interdisciplinary strengths, intellectual history, and special collections and resources housed within the College.

St. Michael's College is home to one of the busiest and most popular libraries on the St. George campus; to an acclaimed art collection; to a Print Studio featuring a variety of working historic printing presses; to an Academic Success Centre housing dedicated supports in writing, research, and learning strategy; and to a dynamic community of student groups and clubs. It is also home to a recognized community of supportive faculty, fellows, and librarians who teach across various subjects at UofT and who participate actively in the provision of mentorship, research, and co-curricular opportunities for undergraduates.

Located in the downtown core only steps away from the Royal Ontario Museum, Queen's Park, and the two main subway lines, St. Michael's offers a "home away from home" to commuter and resident students alike. Renowned for its beautiful historic grounds and peaceful campus setting, it is home to a variety of residence buildings that range from historic old houses to more modern constructions. The College provides a unique residence experience to over 650 undergraduate students and an atmosphere of a friendly and characterful neighbourhood to all students across a variety of spaces that include a library late-night café, a Wellness Studio, and a basketball court.

Committed to supporting and empowering students in all aspects of their university experience, St. Michael's continues to build upon its informing strengths in teaching and scholarly excellence, academic support, interdisciplinary exploration, and the provision of a close-knit community that recognizes the uniqueness of every student’s journey. It thrives on the energy and engagement of a student community encouraged to explore, discover, and apply their learning, ambition, and curiosity to an active engagement with the wider community.

THE REGISTRAR'S OFFICE AT ST. MICHAEL'S COLLEGE

The Registrar’s Office is the essential centre of 1-1 personalized advising and referral for SMC students on a variety of complex, ever-evolving, and often individual matters related to their academic experience. The Registrar and Director of Student Advising is a prominent senior leader and representative of the undergraduate College experience within the College and within the Faculty of Arts & Science and the University of Toronto.

The expertise and critical engagement of the Registrar’s Office with the intersection between individual student experience, University policy and supports, and College community are essential to the support of the larger strategic direction and leadership of St. Michael’s as a whole.

The Registrar’s Office is proactively invested in areas of student advising and support that prioritize academic advising; first-year transition; upper-year transition and career/grad school planning; holistic support and referral; co-curricular academic and experiential learning; the international student experience; strategic awards planning; and the critical analysis of data, trends, and policy in order to inform ongoing strategic directions.

POSITION SUMMARY

The Academic Advisor, Financial Aid and Fees provides academic advising services to all St. Michael’s College students, from admission to graduation. They act as a collaborative member of a team of academic advisors to support all services within the Registrar’s Office, from front-line enquiries to more portfolio-based advising and occasional collaboration on specialized student-facing events. They advise and assist students in making decisions affecting their academic progress on subjects that include financial aid, program and course enrolment/choice, admissions, fees and finance, degree completion, petitions and requests for special consideration, and other general Faculty of Arts & Science policies and procedures. They will often act as a central touchpoint for referrals to other supports on campus, including the resources within the SMC Academic Success Centre, Accessibility Services, the Career Exploration & Education Centre, the Centre for International Experience, and Student Crisis Response/Academic Progress.

The portfolio of the Academic Advisor, Financial Aid and Fees involves advising students on accessing various sources of financial assistance and advising students on all financial matters including funding opportunities, scholarships, bursaries, OSAP, and UTAPs. The role-holder reviews grant applications to ensure completeness and accuracy of information on the application. They work proactively to ensure appropriate and accurate promotion of financial aid opportunities to students. They advise students who may have complex, difficult, or serious financial and academic problems, and who are referred to them by staff within the Registrar’s office or other offices of the College or University. The role-holder will be expected to make referrals to other specialized services and resources where appropriate. They may be asked to offer informational workshops or presentations to students in areas relevant to their role and specific portfolio. They may also be asked to assist in the coordination of undergraduate student awards events at the College.

Some core responsibilities will include:

• Advising students on financial aid/grant opportunities.
• Advising students on the development of their educational plans.
• Advising students on program and/or course requirements by probing and providing a range of options and possible consequences.
• Keeping well-informed about University programs, policies and procedures.
• Keeping well-informed about and advising students about University and College supports, resources, and initiatives.
• Advising on the appropriateness, precedents and process for petitions and appeals, and suggesting an alternative course of action as necessary and appropriate.
• Probing for information from students to develop educational outlines in keeping with their career and life goals.

QUALIFICATIONS AND SKILLS

Experience

• Minimum 4 years of experience in supporting and advising students on complex financial and academic issues.
• Experience in specifically advising on financial aid eligibility.
• Experience in assessing financial aid and awards/scholarships eligibility an asset.
• Experience in efficient collection of information across different IT applications, services and tools

for the purpose of advising and reporting.

• Experience working in a cross-cultural environment and with students from a diversity of cultural and socio-economic backgrounds.
• Experience in devising, promoting, and facilitating student programming.
• Experience in analysing data from a variety of sources for the purposes of student support.
• Demonstrated strategic initiative.
• Experience working within a College Registrar’s Office in the Faculty of Arts & Science a strong asset.
• Experience in management of confidential information and thorough familiarity with data retention and management policies and procedures.

Skills

• Excellent written and oral communication skills in English.
• Excellent research, analytical, and reporting skills.
• Demonstrated skills and ability to provide effective guidance and advice to students and staff in a responsive, empathetic, and thoughtful manner.
• Demonstrated ability to handle multiple tasks and to prioritize to meet deadlines.
• Strong presentation skills for large and small audiences.
• Excellent organizational skills: ability to manage details and document and communicate process methodically.
• Proven ability to manage unpredictable or urgent problems by independently interpreting and analyzing different factors.
• Excellent time and stress-management skills.
• Demonstrated collaborative and consultative approach.
• Conscientious, tactful, and diplomatic.
• Exceptional independent work habits and organizing strengths.
• Strong knowledge of the registrarial process from recruitment to graduation.
• Ability to create and edit documents in, but not restricted to Microsoft Word, Excel, Power Point,
• Advanced skills with ROSI/ACORN, Degree Explorer, or other similar enterprise database solutions/CRM systems.
• Experience working in WordPress desirable.
• A high level of muscular coordination and/or manual dexterity for precise processing of a variety of documents or inputting data where corrections are permitted after the fact.

We thank all applicants for their interest. Only those considered for an interview will be contacted.

The University of St. Michael's College is strongly committed to diversity within its community and especially welcomes applications from racialized persons/persons of colour, women, Indigenous/Aboriginal people of North America, persons with disabilities, LGBTQ persons, people who take a religiously informed view of human experience, and others who may contribute to further diversification of ideas.

If you require accessibility accommodation, please contact Human Resources at View email address on apply.j-vers.com