Liaison

We are looking for a Liaison to join our Oakville team. In this role you will liaise with the customer personnel and address all customer concerns to the appropriate parties while working at the customer facility. If you have great communication, interpersonal and conflict resolution skills then this is the role for you!

About the Role

How you will contribute

• Liaise with appropriate customer personnel to ensure understanding of the reported concerns and jointly apportion responsibility to appropriate parties.
• Respond to and review all customer concerns for each department at the customer facility.
• Follow up and aid in containment (if necessary)
• Provide pro-active response to all levels of customer concerns, including but not limited to being champion and/or member of problem-solving team.
• Report concerns in a timely manner back to syncreon Production Manager for syncreon plant distribution.
• Summarize and distribute any customer plant summary report made available to appropriate syncreon personnel.
• Other duties as assigned.

Your Key Qualifications

• Minimum High School diploma; college preferred (or other related training/development).
• Related experience in a supplier related and/or production environment with a background in inventory control preferred. With a solid understanding of JIT practices.
• Ability to effectively use Microsoft Office (Excel, Word, Access, Outlook)
• Above average interpersonal, organizational and communication skills – written and oral to deal with a wide range of customers – both internal and external, with experience in coordinating multiple responsibilities.

Compensation

DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package. This posting is for a new vacancy. 

Salary Range: $65,000-$75,000

About DP World

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally. 

With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.

We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door.

DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures – not just in what we do but also in how we behave.

We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what’s possible.

The DP World family comprises of syncreon, Imperial and P&O.

WE MAKE TRADE FLOW

TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.