1st Banquet Maître d'Hôtel

You want to be part of the hotel industry of tomorrow… we have the career for you!

We are currently looking for a passionate, organized and service-excellence-driven 1st Banquet Maître d'Hôtel, with a strong ability to build and maintain interpersonal relationships, as well as a good ability to manage priorities and make decisions.

If you are looking for a motivating and stimulating job, you have a passion for service and banquet event coordination holds no more secrets for you… then this position is for you!

Take your career to the next level and come work with amazing people in a dynamic and friendly environment. You aspire to contribute to the growth of a young and dynamic company and you want to be part of a collaborative team that promotes personal development? Then, join Groupe Hôtelier Grand Château!

MANY GREAT REASONS TO JOIN OUR TEAM!

• Competitive compensation based on our values
• Three weeks of vacation per year
• 12 paid statutory holidays per year
• Up to 5 paid sick days per fiscal year (after probation)
• MANUVIE group insurance program and simplified retirement savings plan (RSP) with employer contribution up to 7%
• Meals provided at every shift
• Dry cleaning provided
• Travel program offering preferential rates at the worldwide Marriott chain for you, your family and friends
• Active Health Program: $250/year allowance + access to the fitness center
• 30% discount on food and non-alcoholic beverages at our restaurant outlets
• Corporate discounts (cell phone, wellness, leisure) at Planet Mobile and Amerispa Sheraton Laval
• Social and charitable activities organized by the company
• Modern, newly renovated environment, advantageously located in the heart of Laval

A LITTLE MORE ABOUT US

We are a rapidly growing company. Groupe Hôtelier Grand Château owns and operates the Sheraton Laval as well as the Ômage Hôtel Montréal Laval.

Our mission: Creator of experiences and emotional connections, we work every day on the details to meet the highest expectations. We also focus our priorities on the unmatched quality of our food and beverage as well as our infrastructure.

Our GHGC values: Growing together · Hospitality is our priority · Commitment to excellence · Creator of experiences

YOUR DAY-TO-DAY ROLE

You will be an essential pillar of the team. Your role will make a real difference every day.

• Assist the Head Maître d'Hôtel in managing the department (hiring, scheduling, work distribution, evaluations, conflict management)
• Supervise and coordinate all banquet activities to ensure flawless service
• Deliver a guest experience that meets the standards of Groupe Hôtelier Grand Château
• Be a reference point for floor employees and ensure smooth operations
• Ensure compliance with Sheraton brand standards and procedures
• Collaborate with other departments to ensure optimal event execution
• Bring your structure, expertise and operational mastery to the team every day

THIS POSITION IS RIGHT FOR YOU IF:

• You have at least five (5) years of experience in food and beverage, including two (2) years in banquet supervision
• You are bilingual, with a perfect command of both French and English, oral and written — required to serve our international clientele
• You demonstrate natural leadership, strong analytical skills, great autonomy and a marked sense of initiative
• You excel at managing priorities and handling unexpected situations effectively
• You have a good knowledge of room setup types
• Experience with Positouch would be an asset

This position is ideal for you if you are motivated by constantly evolving environments, enjoy structuring and applying excellence standards. If you wish to leverage your expertise in a stimulating setting and have experience in banquet coordination and team management, then this role is for you!

We thank all candidates for their interest in Groupe Hôtelier Grand Château. However, we will only contact selected candidates. The use of the masculine form is for ease of reading only and implies no discrimination.