One Stop Sales Advisor

Are you passionate about sales, hospitality and client relations? Do you love turning every opportunity into a success while delivering an exceptional client experience? Join our team and contribute actively to the growth of our Groupe Hôtelier Grand Château establishments.

As a One Stop Sales Advisor, you will be the single point of contact for groups, meetings and events. From the first inquiry through to contract signing and final follow-up, you will guide our clients at every step of their journey. Join Groupe Hôtelier Grand Château.

Many good reasons to join our team!

• Competitive compensation based on our values
• Three weeks of vacation per year
• 12 paid statutory holidays per year
• Up to 5 paid sick days per fiscal year (after probation)
• MANUVIE group insurance program and simplified retirement plan (RRSP) with employer contribution of up to 7%
• Meals provided at every shift
• Dry cleaning provided
• Travel program offering preferential rates within the worldwide Marriott chain for you, your family and friends
• Active Health Program: $250/year allowance + access to the fitness centre
• 30% discount on food and non-alcoholic beverages at our restaurant outlets
• Corporate discounts (mobile, wellness, leisure) at Planet Mobile and Amerispa Sheraton Laval
• Social and charitable activities organized by the company
• Modern, newly renovated environment, ideally located in the heart of Laval

A little more about us

We are a growing company. Groupe Hôtelier Grand Château owns and operates the Sheraton Laval as well as the Ômage Hôtel Montréal Laval.

Our mission: Creator of experiences and emotional connections, we work every day in the details to satisfy the highest standards. We also focus our priorities on the unparalleled quality of our food and beverage as well as our facilities.

Our GHGC values: Growing together · Hospitality is our priority · Guarantee of excellence · Creator of experiences

What does your role involve?

• Manage the entire sales cycle for small and medium-sized groups and events
• Respond quickly and in a personalized way to incoming requests (calls, emails, RFPs)
• Prepare commercial proposals and negotiate winning contracts
• Optimize revenue through upselling and business opportunities
• Collaborate with the Lodging, Banquet, Food & Beverage and Technical teams to ensure the success of events
• Ensure rigorous follow-up in hotel management systems (OPERA PMS, CI/TY)
• Analyze performance indicators (ADR, occupancy, RevPAR) to support sales strategies

Required qualifications

• Experience in hotel sales, events, customer service or group management
• Excellent communication and negotiation skills
• French and English bilingualism, spoken and written — required due to regular interactions with an international clientele
• Strong results and client-satisfaction orientation
• Ability to manage several files simultaneously in a dynamic environment
• Knowledge of OPERA PMS and Marriott tools, a major asset

We thank all applicants for their interest in Groupe Hôtelier Grand Château. However, only selected candidates will be contacted.

The masculine form is used solely to simplify the text, without prejudice to the feminine form.