Patient Engagement Specialist at LASIK MD
LASIK MD
Elevate patient experiences as a Patient Engagement and Retention Specialist at LASIK MD in Downtown Toronto. Drive growth by guiding patients through informed decisions in their vision correction journey. At LASIK MD, you’ll play a crucial role in patient retention and satisfaction, supporting individuals post-preoperative assessment. With a solid foundation in customer service, your ability to translate complex medical information into relatable terms will shine. This position fosters an inclusive culture while offering competitive hourly wages and an array of benefits. Key Responsibilities:
- Support patients throughout their LASIK journey
- Clarify medical information post-assessment
- Present vision-correction options transparently
- Help patients navigate pricing and bookings
- Maintain accurate patient records and follow-ups
- Relevant customer service experience
- Strong organizational and problem-solving skills
- Flexibility for occasional Saturday work
- Excellent communication skills in English
- Willingness to assist other clinics as needed
Vacancy posted 4 hours ago
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