Sales Engineer (Enterprise)

Job Title: Sales Engineer (Enterprise)

Location: Mississauga, Canada (Hybrid)

Responsibilities

• Develop and grow revenue through consultative selling with clients and prospects, presenting a warm, professional, well-spoken, and caring persona as an effective representative of SOTI.
• Provide email and telephone-based pre‑sales technical support for our software products.
• Perform production demonstrations that articulate the business and technical value of SOTI solutions.
• Collaborate with regional sales team consultatively with clients/stakeholders.
• Help clients envision the possibility of mobility.
• Educate and facilitate SOTI solutions that can address business and technical outcomes, positioning business value to customer organization decision-makers.
• Present solution architecture, including all technical aspects of the product and supporting systems.
• Provide pre‑sales technical support, installing and configuring enterprise software solutions during POC to prospective customers.
• Communicate with internal product development teams to resolve product issues and generate recommendations for product roadmaps (feature requests).
• Assist with the execution of internal team projects and initiatives.

Qualifications

• Minimum 3‑5 years of work experience related to mobile device management solutions and enterprise mobility (Android, iOS, Linux, Windows), BYOD, SaaS.
• Prior experience in a technical customer‑facing role, ideally as a pre‑sales or sales engineer.
• Excellent written and verbal communication with demonstrated ability to communicate the complexities of technical programs.
• Knowledge of computer networking principles (DNS, IP network, firewalls, etc.).
• Knowledge of Single Sign‑On (SSO), Identity Application Management (IAM), Security Assertion Markup Language (SAML), Identity provider (IdP), certificate authorities, certificate management and distribution, encryption methodologies (SHA1/2, TLS, etc.).
• Knowledge of Active Directory, LDAP protocol, and identity management systems.
• Understanding and experience with databases (MS SQL server, MySQL, MongoDB, etc.).
• Understanding and/or knowledge of business processes and sales cycle.
• Knowledge of containerization and virtualization.
• Work autonomously with minimum supervision; plan, prioritize, and organize workload within service standards and objectives.

Nice to Have

• Cisco Certified Network Associate or equivalent.
• Microsoft Certified Technology Specialist (MCTS) – Exchange or equivalent experience.
• Understanding or knowledge of Cloud Computing or certifications such as AWS Certified Solutions Architect – Associate.
• Android Enterprise Professional.
• Formal sales training (value selling, SPIN, Miller Heiman).
• Understanding of REST APIs and coding (Java scripting, HTML, etc.).
• Experience with customer service / Incident management software.
• Multilingual capabilities.

EEO Statement

SOTI is a proven innovator and industry leader for simplifying business mobility solutions and is committed to providing accessible employment practices that comply with the Human Rights Code and the AODA. If you require accommodation during any stage of the recruitment process, please notify People & Culture at careerssoti.net. SOTI does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Services Agreement with an agency/recruiter, SOTI will not consider or agree to payment of any referral compensation or recruiter fee.