Partner Success Manager
Full-time
Strive Gaming
Job Responsibility: Salary:
About Strive Gaming
Strive Gaming is in a state of hyper growth and there has never been a better time to join. Strive Gaming is the first iGaming platform business specifically set up to satisfy the modern, multi-state requirements of North American operators with a key focus on performance at scale. Strive Gaming through its proprietary, cutting-edge player platform technology with a unique value driver in its infinity rules engine is becoming the market leader in this sector within the US and Canada. Strive Gaming is GLI-33 certified, licensed in multiple states. Now seeking some of the brightest minds for us to collaboratively lead the market for years to come and have fun as we do. We have offices and team members in the UK, Malta and Vancouver.
The Strive Partner Success Manager will be a key member within the Partner Success team and will work in close partnership with various stakeholders across the organization including but not limited to Product, Engineers, Release Management, Technical PM's, QA, and extended teams to deliver on and exceed partner expectations. This is a critical role that will be responsible for developing high trust relationships with our growing list of partners. This role will require a deep understanding of customers' business objectives and 3rd party integrations to ensure specific use cases deliver on partner needs to continually grow revenue and help us achieve shared success.
What you'll be doing:
- Leading and managing partner accounts as it relates to platform and operational priorities and work with internal stakeholders to prioritize and deliver partner backlog
- Coordinating bi-annual / quarterly business reviews to assess business achievements, performance, objectives, and future roadmap with a focus on business development and overall partner satisfaction
- Developing strong working relationships with partners to understand business objectives, identify business development opportunities and/or needs for the platform and inform product roadmap
- Acting as a subject matter expert on the platform and its uses for users, addressing any questions regarding the product/platform, testing protocol, and outputs.
- Providing initial product and informational support for customers escalating all bugs/issues to the relevant internal channels to get resolved in a timely manner.
- Working across departments to develop and/or refine scalable processes in support of efficient partner management identifying cross functional opportunities for continuous collaboration and improvements
- Supporting partner onboarding requirements and develop relevant documentation based on partner needs
- Helping create a community of excited and referenceable customers who want to connect and share best practices.
- Proactively keep up to date with industry trends and share learnings and trends with broader Strive Gaming team
What you will need to know:
- 3+ years experience of IT and project/program/product management experience, working on software development projects
- Experience with B2B Platforms a huge plus
- iGaming and or Sports Bettting industry experience is beneficial
- Experience using Rally/JIRA agile delivery management platform
- Bachelor's Degree in Computer Science or information technology
- Strong knowledge of Software Development LifeCycle, Agile methodologies, SAFe
- Experience with Software Development Lifecycle, especially pipelines with many environments
- Ability to legally work in Canada
- International Travel may be required for this role
Vacancy posted 14 hours ago
Similar jobs that could be interesting for youBased on the Partner Success Manager in Vancouver, BC vacancy
- ...CapsLock builds exceptional marketing solutions for large partners in the home improvement industry. We don’t just advertise our clients... ...-motivated, digitally savvy, and results-driven. The Partner Success Manager is responsible for maintaining and cultivating existing...SuggestedLong term contractPermanent employmentWork at officeRemote workWork from homeHome officeFlexible hoursNight shift
$70.84k - $88.56k per year
...empowers communities, industry partners, and governments with trusted... ...proactive, service-driven Partner Success Coordinator to join the... ...platform value. Assists in managing the renewal process by preparing... ...escalating risks to the Program Manager. Coordinates and executes...SuggestedFull timeFixed term contractWork at officeLocal areaFlexible hours2 days per week3 days per week$70k - $90k per year
...centered workspaces that run smoothly for managers and members alike. We’re a... .... About the role As a Customer Success Manager , you’ll start by owning the complete client... ...escalations from the CS and Support team Partner with Product to influence the roadmap...SuggestedFull timeWork at officeFlexible hoursEarly shift$61k - $71k per year
...verified trees by 2030. At the center of our Customer Success team is the Customer Success Manager. You're dedicated to cultivating strong customer... ...Retention Maintain ≥90% gross retention of Restorative Partners Achieve renewal discussions initiated ≥3 months before...SuggestedOngoing contractFull timeContract workWork at officeRemote workFlexible hours- ...Customer Success Manager Location: Vancouver, BC – Hybrid Reports to: Manager of Customer Experience Intiveo is growing and... ...results back to the outcomes the clinic wants from Intiveo, and partner with them to deliver against their agreed priorities. Drive...SuggestedFull timeWork at office
$70k - $90k per year
...recognized, award-winning leader in supply chain AI and a FedRAMP® authorized provider to the federal government. Enterprise Customer Success Manager Location: Vancouver BC Canada Work Environment: Hybrid Role Summary: Exiger is seeking a customer success team...Long term contractContract workWork at officeWork from homeFlexible hours$99k - $124k per year
...Position Overview As a Senior Customer Success Manager, you are a strategic partner to our customers and a key driver of long-term value realization. You operate at both operational and executive levels, ensuring our platform delivers measurable impact aligned with our clients...Long term contractFull timeWork at officeLocal areaFlexible hours$135k - $150k per year
...As Principal Customer Success Manager, you will own the success of Tipalti's largest and most... ...experience and drive revenue growth. You will partner closely with your Strategic Account... ..., tax compliance, and treasury. Tipalti partners with leading financial institutions such...Long term contractFull timeWork at officeFlexible hours$90k - $105k per year
...might just be in the right place! We’re looking for a Client Success Manager (CSM) to join its Client Success team in the Enterprise Retail... .... What you’ll be doing: You’ll operate as a strategic partner to customers, ensuring a seamless transition, adoption, and...Long term contractFull timeRemote workFlexible hours- ...reliable, secure, and sustainable automation processes. Our success in delivering innovation and business growth is inspired by the... ...Job Description We are looking for a Customer Success Manager to work with our loyal customers. One of the significant ways we...Long term contractFull timeWork at officeLocal areaRemote workFlexible hours
- ...Customer Success Manager, Music & Entertainment WHO WE ARE Tradable Bits is an award-winning tech company that helps music, sports,... ...Entertainment, BMG, and more. We power fan-first marketing by helping partners acquire, understand, and activate their first-party fan data....Full timeWork at officeFlexible hours
- ...across the world. Our team hails from successful startups, leading tech companies and Fortune... ...engagement. As a Senior Customer Success Manager, you will operate with a high degree of... ...measurable outcomes with their retail partners. You'll help us build a deep understanding...Full time
$56k - $84k per year
...force behind the world's most meaningful customer experiences. Our success in delivering innovation and business growth is inspired by the... ...days in the office. We are looking for a Customer Success Manager to work with our loyal customers. One of the significant ways we...Contract workFixed term contractInternshipWork at officeRemote workFlexible hours- ...About the Team Partner Managers are the face of DoorDash to some of our most valuable merchant partners. You'll work directly with business owners, bringing an action-oriented... ...about you because… You have 2+ years of success in client-facing and sales roles You have...Full timeLocal area
$123.75k - $198k per year
...for a mission that matters at a company where you matter. Manager, Customer Success - Commonwealth Reporting to: SVP of the Commonwealth... ...growth. You work across time zones, products, and functions, partnering closely with Sales, Professional Services, Support, Product...Long term contractFull timeRemote work$135k - $160k per year
...open, positive, collaborative, and results-driven. Come join us! Position Overview: As a Senior Customer Success Manager (CSM), you will serve as a strategic partner to key enterprise clients, helping them drive ROI through advanced fraud detection, AML compliance, and...Long term contractFull timeRemote work$50k - $58k per year
...The Role: At most companies, a Customer Success internship means sitting in on calls and... ...keep up with. As a Customer Success Manager Intern, you will work within the CS (Customer... ...collaboration with our team and external partners, we promote DEI in our recruitment and...Full timeContract workTemporary workSummer workInternshipLive InWork at officeLocal areaImmediate startRemote workWork from home- Description Partner Program Manager Absolute Security is seeking a Partner Program Manager to... ...equipped, engaged, and positioned for success. Responsibilities Include: ~Support the... ...leveling initiatives and help ensure partners and internal stakeholders remain aligned...Permanent employmentShift work
$80k - $110k per year
...Digital Customer Success Program Manager About Event Temple Event Temple is a high-growth technology company headquartered in Vancouver,... ...adopt more of our product, and stay customers longer. You’ll partner closely with Customer Success, Product, Engineering, Sales and...Full timeCasual workRemote workWork from homeRelocation package- ...looking for a thoughtful, dependable, and communicative Family Success Manager to act as a trusted bridge between families and our internal... ...Proactively suggest internal offerings—such as courses, mentorship, or partner programs—based on the student's progress and future goals...Long term contractFull timePart timeRemote workOverseas
$65k - $81.5k per year
...About the role As a Customer Success Manager at 3rdRisk, you're the person who turns a new customer into a confident, successful one. You... ...protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and...InternshipWork at officeLocal areaWorldwideVisa sponsorshipFlexible hours$150k - $200k per year
...revenue organization. Customer Success has grown from three to seven... ...of 6 Senior Customer Success Managers and Customer Success Managers,... ...enough to our largest enterprise partners to step in and run calls when... ...coaching a Customer Success Manager through a difficult renewal, presenting...Long term contractContract workWork at officeRemote workFlexible hoursShift work- ...experience working in a clinical or high-performance setting and are a physiotherapist or an athletic trainer a role as a Client Success Manager at VALD could be the change you need! About the VALD Client Success Team Our Client Success team is dedicated to assisting clients...Remote jobFull time
- ...intermediate-level Customer Success Specialist to join our Customer... ...'ll support Customer Success Managers directly, helping them drive... ...visible Triaging and issue management Triage incoming customer... ..., and track to resolution Partner with technical and product...Full timeWorldwideFlexible hours
- ...Role: We are seeking a Clinical Customer Success Executive with clinical and corporate... ...solutions. You will have the opportunity to partner and report to the Chief Medical Officer.... ...in bedside care and nursing operations. Manage day-to-day client relationships, ensuring...Remote jobFull timeWork at office
$275k - $350k per year
...Title : Head of Applications and Customer Success Business Address : 400 – 425 W 6th... ...solution architecture ownership, people management, and customer success accountability, overseeing... ..., and performance requirements Partner with Product, Engineering, and Commercial...Permanent employmentFull timeContract workWork at office$40k - $55k per year
...university or business school. Excellent organizational and time management abilities. Good logical thinking, willing to take the... ...work environment. Drive for Results - Drives for results and success, conveys a sense of urgency and drives issues to closure, persists...Long term contractFull time- ...centered workspaces that run smoothly for managers and members alike. We’re a... ...the future of work. As a Customer Success Associate , you will become a product expert... ...experience in customer success or account management (ideally in B2B SaaS) and are eager to make...Full timeWork at officeFlexible hoursEarly shift
- ...We are seeking multiple Client Partners across Canada to own and grow a set of assigned mid... ...delivery and architecture teams to ensure successful execution and measurable outcomes... ...and Power Platform ~ Proven ability to manage and grow complex accounts ~ Strong executive...Full time
$60k - $70k per year
...ce que Aviso peut vous offrir en consultant le site . L’occasion: Nous sommes à la recherche d’une ou d’un spécialiste des successions bilingue, qui se joindra à notre équipe du Service des opérations. Relevant de la superviseure ou du superviseur, Opérations, Successions...Daily paidFull timeApprenticeshipWork at officeDay shift
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Partner Success Manager. Be the first to apply!
Related searches
- partner success manager Vancouver, BC
- partner assistant Vancouver, BC
- driver partner Vancouver, BC
- audit partner Vancouver, BC
- partenaire d'affaires rh Vancouver, BC
- senior customer success manager Vancouver, BC
- technical customer success manager Vancouver, BC
- customer success manager work from home Vancouver, BC
- customer success manager remote Vancouver, BC
- customer success manager Vancouver, BC