Spécialiste principal(e) de l'implantation, Paie / Senior Implementation Specialist Payroll

Senior Implementation Specialist, Payroll

Job Overview

As a Senior Implementation Specialist, Payroll you will be part of ADP’s dynamic Implementation team and will work at the forefront of delivering enterprise-level services such as Payroll, HR, Time and Attendance, and Benefits Solutions to major and national accounts.

Responsibilities

• Ensure quality implementation and adhere to ADP's Workforce Now methodology.
• Analyze, configure, and understand the client's time and attendance requirements to properly set up the client’s environment.
• Deliver training, testing, and validation sessions with the client prior to first go‑live.
• Oversee various accounts from project initiation through all phases of the implementation.
• Manage project risks and escalations to resolution.
• Provide timely follow‑up and resolution of open project‑related items.
• Ensure project task milestones and due dates are met.
• Drive customer satisfaction and strive for positive outcomes.
• Collaborate with customers and team members to achieve desired project results.

Required Qualifications

• Post‑secondary education or related business experience.
• PCP certification (asset) or fundamental NPI courses.
• 2+ years of experience in payroll or a related field.
• Effective communication skills in both English and French, verbal and written.
• Proven experience working directly with clients.
• Exceptional client management and strong interpersonal abilities.
• Ability to work independently, resourceful, and a strong team player.
• Proficiency in Excel.

Preferred Qualifications

• Skillful at organizing, scheduling, and leading effective meetings.
• Adept at multitasking, probing, analyzing, and solving problems.
• Meticulous attention to detail with strong follow‑through.
• Excellent organizational, time‑management, and prioritization skills.

What You’ll Love Working Here

• Focus on mental health and well‑being with support for your wellness.
• Join a company committed to giving back and creating a positive impact on communities.
• Access ongoing training, development opportunities, and tuition reimbursement.
• Innovate and solve problems while shaping the future of work.
• Balance work and personal time with flexibility.
• Go global with operations in many countries and networking opportunities.
• Belong through business resource groups that connect you with global networks.

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP

ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon the operating needs of ADP and the merit of applicants, including but not limited to qualifications, experience, ability, availability, cooperation and job performance.

Ethics at ADP

ADP has a long proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. Employees are expected to uphold ADP’s values with the highest integrity and behave in a manner that fosters an honest and respectful workplace. For more information on ADP’s culture and values, visit