Bilingual (English/French) Retail Operations Coordinator
usd45k - usd55k per yearFull-time
Silk & Snow
We're hiring a Bilingual Retail Operations Coordinator to support the day-to-day operational success of our growing store network across Canada. In this role you will support stores across Silk & Snow, Casper, and Endy, helping ensure consistent operational execution and support. You're someone who thrives on structure, loves cross-functional problem-solving, and enjoys creating calm out of chaos. You're hands-on, organized, and comfortable balancing daily store support with larger projects, launches, and store openings. As this role supports stores across Canada, including Quebec, professional fluency in both English and French is required.
In this Role You Will:
Who You Are:
Why our team members enjoy working at Silk & Snow:
Additional Information:
This is a current open position. The salary range for this position is $45,000.00 - $55,000.00 annually. Actual salary for the role may vary depending on work location of the successful candidate and other factors including but not limited to, skills, education, experience, working conditions and the local labour market.
Our recruitment process incorporates various screening technologies, which may include AI, to screen for employability or suitability. Human recruiters review all applications.
Inclusion and Belonging:
We are committed to building a company culture of inclusion and diversity where differences are embraced and valued, this allows us to better understand and meet the needs of our customers and the communities we serve. We want to ensure every job applicant is treated fairly and with respect regarding race, national or ethnic origin, religion, age, gender, sexual orientation, or disability. Upon request, accommodations are available during all stages of the recruitment process. At Silk & Snow, we create products that turn your house into a home. We help bring affordable luxury to our customers every day by providing them with meticulously crafted and manufactured sleep products that elevate your personal sanctuaries and give you the rest you deserve. We make every decision by following three principles. We always use better materials, ensure that every product is thoughtfully manufactured, and above all, ensure transparency in everything we do. We're proud of our products, and we want to give our customers the confidence to know that they are purchasing better products for their family, their home and the planet.
In this Role You Will:
- Act as the primary contact for daily operational inquiries from assigned stores in both English and French
- Coordinate with various internal teams (CX, IT, Supply Chain, Visual Merchandising, Marketing, etc.) to action store-level needs
- Communicate promotional details, signage plans, product launches, and operational updates to stores and follow up to ensure timelines are met
- Support store openings and product launches by organizing and validating in-store execution, including signage, layouts, merchandising, and operational readiness
- Travel to stores across Canada to support store set-ups, openings, visits, audits, and other retail initiatives as required
- Collect photos and audits from store teams and review them for compliance with brand standards, providing feedback and coaching when needed
- Track replenishment needs and coordinate non-SKU'd item restocks (e.g., shopping bags, stickers, footpads)
- Monitor adherence to SOPs, manage checklists, and flag deviations or opportunities to the Manager of Retail Operations
- Redirect operational issues or inquiries to the appropriate team and follow through until resolution
- Gather and represent store feedback internally, helping advocate for store needs and identify practical solutions
- Help develop and optimize Retail Operations processes, SOPs, tools, and resources
- Support consistent operational standards and execution across Silk & Snow, Casper, and Endy
Who You Are:
- University Degree/College Diploma
- 1-3 years of experience in retail operations, retail coordination, project management, or a similar role; experience in a multi-store environment is a plus
- Fluent in both English and French, written and spoken communication skills
- Detail-oriented and comfortable managing competing priorities in a fast-paced environment
- Skilled at relationship building and cross-functional coordination
- Self-motivated, proactive, and capable of working independently while following through on execution
- Comfortable communicating with, supporting, and providing feedback to store teams
- Proficient in Google Workspace, especially Sheets and Docs
- Familiarity with project management tools, Shopify, STORIS, and Fulfill.io is a plus
- Able and willing to travel within Canada for store openings, set-ups, and store visits as required
- Flexible to occasionally support retail launches or store needs outside of regular business hours
Why our team members enjoy working at Silk & Snow:
- We prioritize diversity and inclusivity in our company culture
- Growth opportunities with an emphasis on hiring from within
- You will be exposed to a streamlined training process and receive guidance and support that will set you up for success during and after training
- You can access our learning platform with lots of free courses taught by experts to support your personal and professional development
- We offer a competitive benefits package, which includes but is not limited to medical, dental, and vision.
- Employee discount on all products and a free mattress and bedding set offered upon completion of the probationary period
- Make a meaningful impact on our customers' sleep habits, contributing to their overall well-being
- We foster a healthy work-life balance with our company's supportive environment
- This is not just a job but a CAREER with potential opportunities for growth and advancement
Additional Information:
This is a current open position. The salary range for this position is $45,000.00 - $55,000.00 annually. Actual salary for the role may vary depending on work location of the successful candidate and other factors including but not limited to, skills, education, experience, working conditions and the local labour market.
Our recruitment process incorporates various screening technologies, which may include AI, to screen for employability or suitability. Human recruiters review all applications.
Inclusion and Belonging:
We are committed to building a company culture of inclusion and diversity where differences are embraced and valued, this allows us to better understand and meet the needs of our customers and the communities we serve. We want to ensure every job applicant is treated fairly and with respect regarding race, national or ethnic origin, religion, age, gender, sexual orientation, or disability. Upon request, accommodations are available during all stages of the recruitment process. At Silk & Snow, we create products that turn your house into a home. We help bring affordable luxury to our customers every day by providing them with meticulously crafted and manufactured sleep products that elevate your personal sanctuaries and give you the rest you deserve. We make every decision by following three principles. We always use better materials, ensure that every product is thoughtfully manufactured, and above all, ensure transparency in everything we do. We're proud of our products, and we want to give our customers the confidence to know that they are purchasing better products for their family, their home and the planet.
Vacancy posted 8 hours ago
Similar jobs that could be interesting for youBased on the Bilingual (English/French) Retail Operations Coordinator in Toronto, ON vacancy
usd45k - usd55k per year
We're hiring a Bilingual Retail Operations Coordinator to support the day-to-day operational success of our growing store network across Canada. In this role you will support stores across Silk & Snow, Casper, and Endy, helping ensure consistent operational execution and support...BilingualEnglish language skillsFrench language skillsFull timeInternshipLocal areaFlexible hours- ...Job Description Job Description As an Operations Planning Support Associate, you will be responsible for managing individual... ...networking opportunities. Minimum Qualifications ~ Bilingual (French and English) ~1+ years of administrative experience ~ High school diploma...BilingualEnglish language skillsFrench language skillsWork at office
THREEPDS INC
Toronto, ONa month ago - ...guidelines. Actively pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank... ...in this role? We'd love to work with you if you have: Bilingualism in French and English is required Minimum High School Diploma Minimum 2-3...BilingualEnglish language skillsFrench language skillsLong term contractPermanent employmentFlexible hours
$171k - $213k per year
...reputational environment in which the business operates. Acting as a trusted advisor to the... ...The ideal candidate is an experienced Bilingual (EN/FR) Corporate Relations... ...matrixed organizations. ~ Bilingualism (English and French) is considered a strong asset. What...BilingualEnglish language skillsFrench language skillsLong term contractPermanent employment- ...reliable, and intelligent for everyone. As a bilingual Customer Success Manager (CSM) , you'... ...from sale to active charging operations through milestone tracking and stakeholder... ...Real Estate. ~ Bilingual Fluency in English and French is strongly preferred. ~ Strong Communication...BilingualEnglish language skillsFrench language skillsLong term contractFull timeContract workWork at office
usd45k - usd55k per year
Silk & Snow is a Toronto-based retailer of responsibly made sleep essentials with a frictionless... ...experience. We're hiring a Retail Operations Coordinator to support the day-to-day operational... ...in retail operations, retail coordination, or project management (experience in...Full timeInternshipLocal area$75k - $90k per year
...Whether you're an engineer, marketer or retail specialist, a career here is a complete... ...(2 days in the office) role. As a Bilingual VIP Account Manager you will be responsible... ...a portfolio of VIP players across English and French speaking audiences. Reporting to the...BilingualEnglish language skillsFrench language skillsLong term contractRemplacementInternshipWork at officeFlexible hoursAfternoon shift$56.3k - $60.3k per year
...Mobility is excited to announce the opening of a remote Bilingual (French) Maintenance Coordinator! The Maintenance Coordinator will primarily be... ...creating and issuing purchase orders according to our operating procedures Contact clients to provide recommendations...BilingualEnglish language skillsFrench language skillsFull timeLive InWork at officeRemote workWork from homeMonday to fridayusd45k - usd55k per year
The Product Operations Coordinator will report to the Manager, Product and be responsible for successfully liaising between our vendors and collaborative... ..., including furniture, home goods, and bedding, within a retail and/or eCommerce environment is an asset. ~ Proficient in...Full timeInternshipWork at officeLocal area$18.13 per hour
...for most full-time positions! Start your phenomenal career with Allied Universal today! Security Guard – Corporate Site( French and English Bilingual) Location: Downtown Toronto, ON Pay Rate: $18.13 per hour Employment Type: Full-Time Schedule: Various...BilingualEnglish language skillsFrench language skillsHourly payFull timeFor contractorsShift work$90k - $120k per year
...oversee and track the profitability of the business. About you French and English bilingualism is required. At least 5 years (preferably 10 years) of experience in a senior multi-national sales/ operational position. Experience in the sector either through a direct...BilingualEnglish language skillsFrench language skillsLong term contractLive InLocal areaWorldwide$60 per hour
Our client is seeking a Bilingual Learning Consultant (English/French) to support enterprise learning initiatives, including mandatory training, mobile learning enhancements, and modernization programs. This role will design and develop engaging learning solutions, review French...BilingualEnglish language skillsFrench language skillsContract workImmediate startRemote work- ...intuitive and innovative assessment platforms. Our Operations team is looking for an Operations Coordinator to keep key day-to-day processes running smoothly... ..., and enforce SOPs across teams. Being bilingual (English and French) is a bonus. Genuine enthusiasm for...BilingualEnglish language skillsFrench language skillsInternshipWork at officeFlexible hours
- Job Description At JPMorganChase, you’ll have the opportunity to be part of a strong development journey while helping small business customers meet their payments and commerce needs. The Business Development Specialist – Inside Sales is responsible for driving new revenue...BilingualEnglish language skillsFrench language skillsContract work
$19.84 - $25.01 per hour
...High School Diploma/GED; Bachelor's Degree preferred ~ Bilingual in French and English Preferred ~ Experience with heavy inbound and outbound... ...(5) days. Job Category: Service Organization: Operations Employee Status: Regular Schedule: Full Time...BilingualEnglish language skillsFrench language skillsRemplacementFull timeWork at officeLocal areaShift workDay shift$55k - $60k per year
...industry, built to handle the complexity and volume that large operations demand. Centah Flint, our field lead capture app,... ...a technical environment involving multiple systems. ~ Bilingual fluency in French and English is required. ~ Proficiency in Microsoft Office Suite (...BilingualFull timeInternshipWork at officeFlexible hours$19 - $22 per hour
...Part-Time French/English Teacher/Tutor Wanted Passionate about puns? Excited by literature? Eager to help students succeed in English/French? Gain valuable teaching experience! Oxford Learning Danforth is currently seeking part-time teacher-tutors for a role in our learning...English language skillsFrench language skillsPart timeSummer workMonday to fridayShift workAfternoon shift$22 per hour
Spécialiste bilingue français/anglais (temps plein) – Centre d'appels à distance(Remarque :... ...-------------------- Full-Time Bilingual French Remote Call Centre Specialist(Note: Applicants... ...who apply must upload their resume in English.)Are you looking for a career opportunity...BilingualEnglish language skillsFrench language skillsFull timeRemote workHome officeTrial periodMonday to fridayShift workWeekday work$19.55 - $22 per hour
...the safety and efficiency of airport operations and seeking a skilled and dedicated candidate... ...in various roles such as traffic coordination, as required; Act as Evacuation... ...assigned. Who you are: Fluent in both French and English mandatory; Minimum High School...BilingualEnglish language skillsFrench language skillsHourly payPermanent employmentFull timeWork at officeFlexible hours$125k - $175k per year
...around the world. Who are you? The Operations Team Lead – Real Estate is responsible... ...This role leads a team of analysts or coordinators and works cross-functionally with Facilities... ...real estate portfolio, including coordination with Facilities and Property Management...Full timeFlexible hours$18 - $23 per hour
...French and English Teacher/Tutor Wanted Eager to help students turn “Je ne sais pas” into “Oh la la”? Motivated to help support children’s French and English education outside of the classroom? Our hours count! Gain valuable teaching experience! Are you a friendly,...English language skillsFrench language skillsPart timeSummer workRelocation packageMonday to fridayShift workAfternoon shift$50k - $65k per year
...built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,... ..., and shift market share for our clients. As a Bilingual Copywriter (English/French Canadian - FR-CA), you’ll write, shape, and localize onsite...BilingualEnglish language skillsFrench language skillsFixed term contractWork at officeLocal areaRemote workFlexible hoursShift work$50k - $68k per year
...Job Responsibility: Job Title: Signature Event Operations Coordinator Location: Toronto, ON (Detailed office location information can... ...practical or job-related experience Proficiency in both, English and French; reflecting the nationwide scope of our organization...Full timeWork at officeLocal areaRemote workWeekend work- ...for clients in over 100 countries. Our operations teams leverage cutting-edge technology... ...talents of our global workforce. As a French Bilingual Account Specialist within the Customer... ...Bilingual proficiency in French and English is required. Ability to work flexible...BilingualFrench language skillsWork at officeFlexible hoursShift workAfternoon shift
$50k - $60k per year
...largest home improvement and retail organizations in Canada. Our... ...us. About the role: The Bilingual Sales Specialist (commission only... ...and performance. Operate with minimal supervision and demonstrate... ...considered. Fluent in both English and French, both written and...BilingualEnglish language skillsFrench language skillsOngoing contractContract workWork at officeRemote workWork from home$60k - $85k per year
...around the world Who are you? You are an expert Project Coordinator with a minimum of 3+ years post-graduate experience looking for... ...applicable. Qualifications Experience working in a Project Coordination or administrative role within the construction industry is...Full timeFlexible hours$99.79k - $117.4k per year
...and results-driven Manager, Retail In-store Sales & Service to lead... ...daily sales, service, and operational performance of ROM's retail store... .... Develop staffing plans, coordinate schedules and assignments,... ...operations and special events. French-language proficiency is an...French language skillsPermanent employmentFull timeContract workPart timeFlexible hoursWeekend workAfternoon shift- ...lets imaginations run wild. Join our team today and make us part of your story! About the Role We're looking for a Franchise Coordinator to will support the effective administration of the franchise team and managing finance-related administrative tasks. Job...Full timeWork at officeImmediate startRemote workWorldwide
$48k - $50k per year
...looking for an independent self-motivated and ambitious Bilingual Patient Experience Representative (French) with a sincere passion for healthcare to help us... ...EST Excellent communication skills in French and English (verbal and written) Minimum of 2-3 years in a...BilingualFrench language skillsFull timeRemote workMonday to fridayFlexible hours$30 per hour
...AfterQuery is looking for fluent Persian and English speakers to record and review short audio clips that help train and evaluate AI speech systems. The work is fully remote and asynchronous, and deliberately simple: read supplied prompts aloud, check that recordings match...BilingualEnglish language skillsRemote workFlexible hours
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Bilingual (English/French) Retail Operations Coordinator. Be the first to apply!
Related searches
- operations project coordinator Toronto, ON
- sales operations support specialist Toronto, ON
- warehouse operations associate Toronto, ON
- field operations coordinator Toronto, ON
- operations support specialist Toronto, ON
- security operations specialist Toronto, ON
- operations specialist Toronto, ON
- operations coordinator Toronto, ON
- operations associate Toronto, ON
- part time bilingual Toronto, ON