Fixed Operations Director, Central Canada

Join The Ride!

Role: Fixed Operations Director
Location: Central Canada
Full Time | Immediate Hire

AutoCanada is Canada's largest publicly traded dealer group. We move fast, we operate with discipline, and we hold ourselves to a high standard. This role is for someone who matches that.

We are looking for a Fixed Operations Director to lead Service and Parts operations across multiple rooftops in Central Canada. This is not a desk job. You will be on the floor, in the stores, and in the numbers. This is your opportunity to put your stamp on AutoCanada’s next chapter of growth.

What you will own

You will work hands on with the VP of Fixed Operations. You are responsible for the performance of every fixed ops location in your region. That means profitability, process, and people. You will build structure where it is missing, reinforce it where it exists, and hold managers accountable to results. You will also be the reason good people stay.

Your day-to-day

• Coach and develop Service and Parts Managers to hit their numbers and grow their teams
• Build retention, for staff and customers, as a measurable priority
• Analyze performance data and turn it into clear action at the store level
• Create and manage annual operating budgets with each location
• Monitor CSI, labor gross, parts gross, and absorption across your region
• Identify underperformance early and drive correction fast
• Support hiring decisions and build bench strength across your stores
• Ensure compliance with provincial regulations and company standards

What you bring

• Experience in fixed operations leadership, Service Manager level or above
• Hands-on style, you train by doing, not by directing from a distance
• Proven ability to retain staff and build team culture through structure and accountability
• Clear communicator who earns trust at every level of the organization
• Valid driver's license and willingness to travel approximately 50% within Central Canada
• Must be legally authorized to work in Canada

What we offer

• Competitive compensation and benefits
• Employee vehicle purchase and service plans
• Employee and Family Assistance Programs
• Real opportunity to grow within a national organization that promotes from within

AutoCanada is an equal opportunity employer. We are committed to an inclusive recruitment process and will provide accommodation upon request.