Game Operations Team Leader

Become the Game Operations Team Leader at Activate in Regina, shaping a vibrant and engaging customer experience. This role emphasizes leadership, team training, and problem-solving. In this full-time position, you will guide a talented team of Game Facilitators while ensuring operational efficiency. As the first point of contact for customer issues, your ability to resolve challenges and inspire others is vital. You will be responsible for maintaining all spaces and engaging customers to enhance their play experience while implementing company standards. Key Responsibilities:

• Lead and train staff to ensure exceptional service
• Facilitate effective communication with customers
• Handle escalations and technical issues promptly
• Oversee maintenance and efficient inventory management
• Foster a solution-oriented environment for staff

Requirements:

• 1-2 years of experience in a similar leadership role
• Availability for flexible working hours
• Strong MS Office skills required
• Effective in building customer relationships
• Knowledge of hand and power tools

Lead the charge at Activate, ensuring a memorable experience driven by exceptional service and teamwork. #J-18808-Ljbffr