Director of Controls & Performance

Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. 

Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programmes as we turn challenge into opportunity and complexity into success. 

Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions. 

We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world

Who are you?

Turner & Townsend are seeking an experienced Director-Project Controls to join our team. The ideal candidate has a proven track record of successful client delivery and managing project control teams. This individual will lead project controls services for major client accounts and will help with wider business initiatives as needed. 

Job Description

As Director of Controls & Performance you will be involved in: 

• Responsible for establishing and executing the high-level strategic direction of project controls including cost management, risk management, and schedule management.
• Responsible for the project budget approval process.
• Leads risk workshops with the project team to identify risks, establish likelihood/severity, mitigation actions and Owners.
• Take the lead for project controls deliverables that require cross-functional input.
• Motivate the team by providing clear direction and goals.
• Assist with weekly team meetings to discuss progress on initiatives and to drive performance.
• Lead the development and production of regular reporting.
• Prepares documentation for project gateway and approval processes.  
• Develop overall guidelines for project level chartering and partnering.  
• Review the Project Master Schedule for sequencing, interface milestones, and critical path elements (developed by others).  
• Develop and recommend the project budget, cash flow and financial plan.  
• Oversee and lead the risk management process for the project.  
• Develop the work plan that forms the Project Execution Plan (PEP) for the project.  
• Review, critique and submit for approval the Project implementation plans as developed by the project supporting PMCM teams.  
• Manage Project Estimating and life cycle (total cost of ownership) asset costing, including contingency methodology and estimate evolution through the project lifecycle.   
• Develop and submit for approval change management and impact mitigation strategies throughout the life of the project. This includes, but is not limited to scope, cost, schedule control, and cost reduction initiatives.  
• Develop the set of controls to assure team performance against the Project baseline metrics.  
• Develop protocols and guidelines for Diversity Compliance, Monitoring, and Reporting.  
• Establish the metrics and basis for progress reporting against the Project, Projects, and Contracts. Reporting shall include Performance Measurement, Forecasting, Trending, Issues, Actions, Progress, and Overall Status.  
• Develop project guidelines and protocols for cost reduction initiatives. Review project level cost reduction recommendations.  
• Review project level diversity recommendations.  
• Review construction progress and approve recovery plans.  
• Review the claims resolutions recommendations.  
• Collaborate with appropriate internal and external stakeholders to achieve consent.  
• Establishes ongoing risk process and coordinates regular Monte Carlo analyses.  
• Project intake: Consider expansion of deliverables to ensure more robust business cases/estimates/schedules are developed.  
• Consider the development of an end-to-end process that captures the project controls information from intake through to closeout. Including incorporating a feedback loop for intake/cost/scheduling closeout information.  
• Consider the integration of intake/cost/scheduling reporting to provide a holistic approach to project controls.  
• Leads the Project Controls Team and ensures deliverables with quality control and assurance. 
• SOX control responsibilities may be part of this role, which are to be adhered to where applicable. 
• Senior leadership role working with the Canadian Leadership team to deliver strategic growth across Mining, LNG, Hydrogen, CCUS, and Midstream focused on service and delivery excellence. A service/delivery leader, ensuring Turner & Townsend’s methods and standards are embedded across all commissions.
• Support business development by leveraging deep technical expertise to build trust and credibility.
• Drive program assurance, quality control, and performance improvement across managed services.
• Support growth campaigns by articulating our capabilities and value proposition in the marketplace.
• Mentor and develop teams to strengthen delivery capability and consistency.
• Champion our digital tools enablers to enhance project controls and reporting.
• Requires ability to shape service offerings from the ground up.

Qualifications

• Bachelor’s degree in construction management, cost management, quantity surveying, engineering or field related to construction. 
• Graduate degree in quantity surveying, cost management, construction management, or engineering is preferred. 
• 15+ years of relevant project controls experience. 
• 2+ years managing high performing project control teams in a consulting environment. 
• Knowledge of multiple contract delivery methods and the merits of each.  
• Displays track record of proven success with schedules, cost control, estimating and risk management.  
• Proven and demonstrated experience in implementing and managing a project controls system, including financial and scheduling controls, for a major capital project.  
• Experience in establishing and monitoring project baselines and performance metrics.  
• Proficiency in project management software (e.g., Primavera P6, Microsoft Project) and advanced knowledge of Microsoft Excel for data analysis and reporting.   
• Exceptional analytical and problem-solving skills, with the ability to interpret complex project data and provide meaningful insights and recommendations.   
• Knowledge of regulatory requirements, industry standards, and compliance frameworks relevant to the project domain.   
• Demonstrates leadership skills and the ability to influence and motivate project teams towards achieving project control objectives.   
• Demonstrates excellent presentation, verbal, written, organizational and communication skills

Additional Information

What's in it for you... 

• 100% covered health and dental benefits for you and your dependents (including paramedical services) 
• Health spending account, to top up expenses not covered in the benefits program 
• RRSP option with company matching 
• Annual learning and development budget 
• Access to a range of online learning tools, and support for career development and growth 
• Coverage of one professional membership or license fee per year, if directly related to your role
• We believe in work-life balance, so you can recharge and take care of what matters most with vacation, flex and sick days
• A flexible, hybrid work approach that allows colleagues to find balance between their professional and personal lives 
• Commitment to creating a diverse, equitable and inclusive culture that promotes a sense of belonging 

Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change.

We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. 

We are an Equal opportunity employer who will ensure accommodations are available for applicants with disabilities upon request. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.

Please find out more about us at 

#LI-SA1

#LI-Hybrid

Join our social media conversations for more information about Turner & Townsend and our exciting future projects: 

It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. 

Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review. 

Join our social media conversations for more information about Turner & Townsend and our exciting future projects: 

It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. 

Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.