Production Support Analyst
$70k - $90k per yearFull-time
Paymentus
Summary/ObjectiveThe primary role of a Production Support Analyst is to provide Tier 2 technical support for the Paymentus application. This role requires conducting data-driven investigations utilizing internal logs and databases, triaging incoming incidents, and ensuring clear internal/external communication. The main goal is to investigate, resolve, or escalate issues in a timely manner to minimize client impact and expedite accurate resolutions. Essential Functions/ Responsibilities1. Issue R...
Vacancy posted 8 days ago
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