Production Support Engineer
$90k - $110k per yearFull-time
Paymentus
Summary/ObjectiveThe primary role of a Production Support Engineer is to provide Tier 3 technical escalation support and system reliability expertise for the Paymentus application. This role requires conducting deep-dive root cause analysis, writing complex SQL queries, analyzing application logs/code, and professional communication to both internal and external parties. It involves driving permanent resolutions to critical incidents, implementing automation to reduce toil, and collaborating dire...
Vacancy posted 8 days ago
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