Remote Caseworker for Cencora

Join Cencora's mission to create healthier futures as a Remote Caseworker on a 12-month contract. Support patient services, reimbursement processes, and enhance healthcare access today. This full-time role focuses on patient and provider support within Cencora's Innomar Strategies business in Canada. As a Caseworker, you will manage reimbursement documentation, coordinate case updates, and resolve issues to ensure efficient case progression. This position requires strong communication skills and a proactive approach to problem-solving. Key Responsibilities:

• Assist with reimbursement processes for timely coverage
• Coordinate necessary documentation and case updates
• Resolve routine reimbursement issues and document gaps
• Maintain accurate case records and updates
• Monitor reimbursement trends and escalate issues

• High School Diploma/GED or equivalent experience
• Minimum 2 years in reimbursement support or related field
• Preferred certification in customer support or process improvement
• Strong communication and organizational skills
• Ability to work independently in a remote setting