Caseworker in Patient Support Services

Join Cencora as a Caseworker in Patient Support Services, working remotely in Ontario. This role focuses on reimbursement processes and case coordination to ensure patient access and support. As a Caseworker, you will contribute to Cencora's mission through effective handling of coverage requests and patient support workflows. With a minimum of 2 years' experience in healthcare support or related fields, you will assist in resolving reimbursement issues and maintain accurate case documentation. Your efforts will enhance operational visibility and improve patient outcomes in our Innomar Strategies business. Key Responsibilities:

• Assist reimbursement processes for timely coverage handling
• Coordinate documentation and follow-up activities
• Resolve routine reimbursement issues effectively
• Maintain accurate case records and system updates
• Monitor trends to support proactive issue resolution

Requirements:

• High School Diploma or equivalent experience
• 2+ years in reimbursement or healthcare services
• Preferred certification in patient access or customer support
• Strong communication and case resolution skills
• Commitment to process improvement and service continuity

Leverage your expertise in patient support and reimbursement services to make a real impact at Cencora. #J-18808-Ljbffr