Agent Bilingue Service Client Assurance Vie
DXC Technology
Offrez un service client bilingue depuis votre domicile au Canada, en utilisant vos compétences en communication et en résolution de problèmes analytiques.
DXC Technology recherche un agent de service à la clientèle pour soutenir les clients et conseillers en assurance vie. Vous fournirez des renseignements sur les titulaires de polices et les produits, documenterez les problèmes, puis déterminerez les actions appropriées. Le poste exige de travailler en français et en anglais, oralement et par écrit. L’expérience en assurance vie est un atout, sans être obligatoire.
Responsabilités principales :
- Fournir des informations sur les polices et produits
- Documenter les problèmes et résoudre les demandes
- Effectuer le suivi selon les normes de service
- Maintenir les dossiers de service à jour
- Traiter les transactions non financières nécessaires
Qualifications :
- Diplôme d’études secondaires ou G.E.D.
- Un à deux ans d’expérience en service client
- Maîtrise orale et écrite du français et de l’anglais
- Capacité à effectuer plusieurs tâches simultanément
- Capacité à travailler de façon autonome
Apportez votre bilinguisme, votre sens du service et vos compétences analytiques à l’assistance en assurance vie chez DXC Technology.
#J-18808-LjbffrVacancy posted 20 hours ago
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