Billing Lead

Sun Gro Horticulture is one of the most prominent North American horticultural companies, employing over 800 staff and serving customers worldwide. Since its humble beginnings in 1929, it has become the leading supplier of soilless growing mixes to North America’s top 100 greenhouse and nursery growers, shipping over 70,000 truckloads of product annually. Sun Gro products are made to exacting standards and conform to high product quality and performance criteria.

Sun Gro Horticulture recognizes that its success is due to the strength of its employees. The primary goal of Sun Gro® is to promote individual employees’ sense of accomplishment and contribution so that employees enjoy their association with Sun Gro Horticulture. The Company invests in its employees so that they are the most knowledgeable in the industry, and undertakes great efforts to nurture loyalty to, and teamwork at, Sun Gro.

Job Summary

The Billing Lead manages daily invoicing operations and ensures accurate, timely client billing while resolving complex revenue cycle issues. Acting as a key liaison between Finance, Sales, and Operations, this role drives process improvements, supports revenue recognition, handles escalations, and provides functional guidance to the billing team, without direct supervisory responsibilities

This is a fully onsite role in Mississauga.

Compensation Range - $60,000- $73,000

BENEFITS:

• Health Insurance (includes telemedicine, virtual health, FSA, HCSA & other benefits)

• Dental Insurance

• Vision Insurance

• Life Insurance

• Health Spending Account

• Employee Support and Mental Wellness

• Short-term disability

• RRSP Matching

• Paid vacation

• Floating days

• Employee Assistance Program

• Employee Engagement Events

• Awards and Recognition

• Tuition Reimbursement

• Service Awards

• Employee Perks & Discounts

Job Duties

• Prepare and issue accurate invoices based on contracts, production, and shipment data
• Oversee sales order reviews for accuracy and completeness prior to invoicing
• Apply and validate pricing, including discounts, rebates, and customer-specific agreements
• Monitor billing metrics (accuracy, automated billing, dispute resolution) and drive corrective actions
• Analyze and resolve pricing variances and revenue-impacting discrepancies
• Verify taxes, freight, and other charges per agreements and regulations
• Investigate and resolve billing issues, disputes, and customer inquiries
• Collaborate with Sales, Customer Service, Supply Chain, and Finance to ensure billing accuracy
• Maintain billing records per internal policies and accounting standards
• Review and process credit memos per company policies and approvals
• Create and maintain discount groups and pricing condition tables
• Maintain and update customer master data, including account changes in ERP systems
• Support month-end and year-end close, reporting, and audits
• Identify process improvements and support automation initiatives
• Support internal and external audits by preparing documentation and responding to inquiries

Qualifications

• Bachelor’s degree in Accounting, Finance, or related field
• 4–7 years of billing, finance, or ERP-related experience
• Advanced Excel skills, including VLOOKUP, pivot tables, data analysis, and reporting
• Hands-on experience with ERP systems (SAP, Oracle, Microsoft Dynamics/Business Central/Navision).
• Strong attention to detail and commitment to accuracy and process compliance.
• Excellent written and verbal communication; able to influence and collaborate across functions.
• Proven organizational, time management, and prioritization skills in high-volume, deadline-driven environments.
• Ability to manage multiple initiatives, ensure accountability, and deliver timely results.
• Process improvement mindset, with experience identifying opportunities, implementing changes, and supporting automation initiatives.