Receptionist and Administration Assistant (Bilingual)

Job Responsibility:

Connect with Quadient

Quadient is a global leader in customer communication solutions. With over 100 years' of experience and still going strong, we aim to be the driving force behind the world's most meaningful customer experiences. Our success in delivering innovation and business growth is inspired by the connections our people create every day, with our clients and each other. It's these connections that make Quadient such an exceptional place to grow your career - and help our future-focused team lead the way.

Location: Markham, Ontario

Status: 37.5 hours per week, full-time, permanent

Schedule: On-site, five (5) days/week

While overseeing the front desk, this role will act as the first point of contact and create a welcoming environment for the organization , employees, and guests, requiring fluency in both French and English.

Your role in our future

• Answer all incoming front desk calls. Ensure that the phone is promptly answered through the course of regular business hours (8:30 a.m. to 5:00 p.m.). Direct calls to appropriate persons/departments or handle directly from the front desk, as necessary.

• Manage the front desk activities, such as greeting and announcing visitors and managing the visitation log, etc.

Additional duties will include:

• Assist with cash posting by logging cheques and coding them with the customer reference number as required.

• Track and follow up with customers who have outstanding equipment.

• Maintain and update the data base to keep records current.

• Set up invoice portals upon customer's request.

• Assist in processing certain customer orders and minor change requests.

• Participate in special projects and other duties as assigned.

Your profile

• Post-secondary education or equivalent experience in and administrative capacity along with customer service training or equivalent experience in sales/service environment.

• Professional verbal and written communications skills in both English and French.

• A team player able to work effectively in an open concept office environment.

• Willingness and capability to work with detailed information and figures.

• Strong organizational skills with the ability to multi-task and work in a fast-paced environment.

• Working knowledge of Microsoft Excel, Microsoft Word and Outlook with the aptitude to learn new systems quickly.

Knowledge gaps can be filled. Even if you don't satisfy every single requirement or meet every qualification listed, we still want to hear from you.

Quadient Canada seeks candidates who live our EPIC values. Do you have what it takes?

• Empowerment

• Passion

• Inspiration

• Community

We thank all applicants in advance for their interest but regret that only candidates under consideration will be contacted. We are an equal opportunity employer.

Quadient Canada is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or age.

As part of our commitment to accessibility for all persons with disabilities, Quadient Canada welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process.

Bring your ideas to life. Apply now.

Rewards & Benefits

Flexible Work : Embrace a hybrid work model blending office and remote setup for a balanced lifestyle.

Endless Learning: Access global opportunities for growth through our 24/7 online learning platform.

Inclusive Community: Join diverse communities and engage in our Philanthropy program.

Comprehensive Rewards: Enjoy competitive Total Rewards covering wellness, work/life balance, and more, including a generous referral scheme.

Caring for Wellbeing : Access our complimentary employee assistance program for mental health support.

Be yourself at Quadient

Our values define how we work as a team: Empowerment, Passion, Inspiration and Community. They inspire us to be EPIC. Together. What makes Quadient different is how different we all are. We're a team of individuals with one goal but many perspectives. When you connect with Quadient, you become part of a community that cares - in a culture which embraces difference and values every voice.

We will consider any reasonable modifications to the interview process. If you require any assistance with the application process, please email us at Voir email sur ca.edajobs.com

Quadient is an Equal Employment Opportunity Employer*: We believe that diversity brings benefits to our customers, our business, and our people so we are committed to being an inclusive employer. We encourage applications from all suitable applicants, regardless of background. We firmly believe in zero discrimination in employment on any basis, including gender, race, ethnicity, religion or belief, national origin, age, disability, marital status, sexual orientation, gender identity, citizenship status, veteran status, and any other protected characteristics.

• This includes being an Affirmative Action Employer in the United States.

People. Connected.