Issues Manager

Job Responsibility:

Job Information Job Requisition ID: 50498 Ministry: Technology and Innovation Location: Edmonton Full or Part-Time: Full Time Hours of Work: 36.25 hours per week Regular/Temporary: Ongoing Scope: Open Competition Closing Date: December 4, 2023 Classification: Management Manager Zone 2 Salary: $3,147.32 to $4,235.37/ Bi-weekly ($82,145 to $110,543 / Annually)

Role Responsibilities

Reporting to the Assistant Deputy Minister (ADM), Technology and Innovation, this position is responsible for providing strategic issues management and coordination support to the ADM for the ongoing operational management of the Division, managing the daily operations and business flow of the ADM's office. This includes developing, coordinating, and evaluating administrative and operational management policies, and processes, to support the business requirements of the Division, while ensuring compliance with relevant Ministry and Government policies and practices.

The Issues Manager plays a critical role in ensuring that the ADM receives timely and accurate briefings and advice on current and emerging issues, and that issues are communicated to affected program areas. Establishing, implementing, and monitoring effective communication processes and information management systems are important components of this role. The Manager will assess issues, determine their nature and priority, research and coordinate supporting information and take appropriate action to ensure that inquiries are dealt with in a timely, accurate and coordinated manner within the Division.

Responsibilities include coordinating major initiatives and projects, delegating responsibilities and project components to senior Division staff, and contributing to policy development, formulation, and review. This position also provides research, analysis, policy development and planning support allowing decision makers to make informed and knowledgeable decisions.

The Manager is an integral member of the Division leadership team that develops strategic direction and oversees the implementation of strategic plans and exceptional skills in communication, prioritization, problem solving, and decision making are essential.

The role includes a strong component of project management and coordination working with the Deputy Minister's office, Executive Council, and ministry ADM's and their executives on key documents to support policy and program implementation and government decision making. The position also develops and maintains effective relationships and partnerships with other government jurisdictions, industry representatives and stakeholders, interest groups, the public and other ministries through significant networking and communication activities that help promote and respond to issues. The Manager may attend meetings of key teams and committees on behalf of the ADM. The role also coordinates inputs for departmental and divisional business planning, as well as outcomes and metrics for measurable statistics.

Role Continued

The Issues Manager requires strong and demonstrated skills in:

• Leadership and strategic thinking to influence and provide strategic advice and consultation.
• Decision-making, professional judgement, tact, and diplomacy to handle and make recommendations involving politically sensitive information.
• Consultation, negotiation, and conflict resolution to facilitate resolution of complex issues, often involving stakeholders with varied perspectives, interests, expectations, and priorities.
• Critical issues analysis to compile information and recommend viable and effective strategic solutions.
• Relationship management to develop and maintain strategic and collaborative working relationships through consensus building, to motivate others to adopt new concepts and strive for continual improvement.
• Problem resolution and negotiation to represent the division in a variety of situations.
• Critical thinking and problem solving to analyze risks and make recommendations in line with strategic and business priorities.
• Project management and supervision of professional and effective teams as required.
• Priority setting to ensure multiple issues, projects, assignments, and initiatives are managed and the ability to work within strict timelines to meet deadlines.
• Strong understanding of legislation and regulations that apply to the programs within the division.
• Constructing political and media sensitive context and commentary to issues.
• Research methodologies, tools, and techniques; and
• Sound knowledge of the Action Request Tracking System.

Qualifications

Required:

• University Degree in a related field (Business, Law, Political Science, Communications).
• Minimum of four years of progressively responsible related experience in Issues Management, Project management and coordination, Policy development.
• Demonstrated experience in leading strategic initiatives, regulation/standards development and management.
• In-depth working knowledge of government structure, operations, decision-making processes, policy cycle, and legislative processes.

Equivalencies: Equivalencies will be considered on the basis of.

• 1 year of education for 1 year of experience. Or
1 year of experience for 1 year of education.

Assets:

• Experience working in an ADM's office is considered an asset, as well as experience working with a large and diverse organization.
• Experience in issues management, drafting briefing notes, letters, senior executive correspondence.
• Experience in program and policy research and analysis.
• Experience with Information management systems.
• Stakeholder management experience with public, industry representatives, and other government jurisdictions

Notes

Term of Employment: Permanent full-time position

Hours of Work: 36.25 hours per week

Location: Edmonton

Final candidate will be required to undergo security screening.

This competition may be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level.

Cover Letter: Applicants are advised to provide a cover letter summarizing information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience, and relevant examples of required competencies. Resume: For Employment Experience, please indicate duration of employment (month, year). Please specify employment status (i.e., Casual, part-time, or full-time) Ex: Youth Worker, Jan 2006 - June 2009, Part-time (three 8 hr. shifts/week) For any Post-Secondary Education: Please specify your major and length of program and the year you graduated. Ex: Bachelor of Social Work, 4-year Degree (Graduated 2017)

Links and information on what the GoA has to offer to prospective employees:

• Working for the Alberta Public Service -
• Pension plans:
  • Public Service Pension Plan (PSPP) -
  • Management Employees Pension Plan (MEPP) -
• Leadership and mentorship programs
• Professional learning and development
• Positive workplace culture and work-life balance
• Opportunity to participate in flexible work arrangements such as working from home up to two days per week and modified work schedule agreements.
• Research Alberta Public Service Careers tool -

APS Competencies Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies: Agility: You possess the ability to anticipate, assess, and readily adapt to changing priorities, maintain resilience in times of uncertainty and effectively work in a changing environment. Develop Networks: You will proactively build networks, connect, and build trust in relationships with clients, stakeholders and colleagues. Creative Problem Solving: You have the ability to assess options and implications in new ways to achieve outcomes and solutions. Drive for Results: You know what outcomes are important and maximizing resources to achieve results that are aligned with the goals of the organization, while maintaining accountability to each other and external stakeholders.

How To Apply

Applicants are advised to provide information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience, and relevant examples of required competencies.

It is recommended that applicants include the assessment certificate from IQAS or any other educational assessment service as part of their application. Closing Statement

This competition may be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level.

We thank all applicants for their interest. All applications will be reviewed to determine which candidates' qualifications most closely match the advertised requirements. Only individuals selected for interviews will be contacted.

If you require any further information on this job posting or a copy of the role profile, please contact Michelle Elliot at View email address on ca.edajobs.com.