Professional Assurance Manager

Job Responsibility:

Job Information Job Requisition ID: 60711 Ministry: Education Location: Edmonton Full or Part-Time: Full Time Hours of Work: 36.25 hours per week Permanent/Temporary: Permanent Scope: Open Competition Closing Date: Open until filled Classification: Manager Zone 2 Salary: $3,241.74 to $4,362.44 bi-weekly ($84,609 - $113,859/year)

Ministry of Education

Through safe and caring schools for all students, Alberta's government is making life better by investing in education - one of the most important investments we can make in our future. The Ministry is responsible for: developing and evaluating curriculum; teacher development and certification; supporting students with diverse learning needs; funding and supporting school boards; First Nations, Métis and Inuit and Francophone education; and overseeing basic education policy and regulations.

Alberta Teaching Profession Commission

The Education Act provides the statutory authority for the Alberta Teaching Profession Commission and the appointment of an arm's length Commissioner to oversee teacher and teacher leader conduct and competency complaints for the profession. This process applies to all teacher and teacher leaders under the Education Act (the Act).

The Commission oversees a new model, which came into force on January 1, 2023, for teacher and teacher leader disciplinary matters that brings Alberta in line with best practices used in comparable provinces and other regulated professions. The new Commission protects students and enhances accountability and transparency for disciplinary matters as a regulated profession.

Role Responsibilities

Reporting to the Director, Professional Assurance, this position is accountable for providing provincial expertise and specialized advice, consultation, and support for professional discipline matters for all Alberta-certificated teachers and teacher leaders. This position directly supervises Professional Assurance Officers (PS4) staff.

Representing the interests of the Commissioner, Alberta Teaching Profession, in addressing complaints of alleged unprofessional conduct and professional incompetence filed against Alberta certificated teachers and teacher leaders in accordance with the code of professional conduct and teaching quality standards for the profession, and determining the appropriate course of action to take regarding complaints in accordance with legislation.

The position helps ensure accountability in matters of professional discipline, so Alberta has excellent teachers and teacher leaders in the early childhood to grade 12 education system.

The position provides leadership and assumes responsibility in ensuring complaints of alleged unprofessional conduct and professional incompetence filed against Alberta certificated teachers and teacher leaders are properly addressed using a legislated process established, to ensure the Commissioner's interests are appropriately considered and represented. The position is responsible for leading operations related to conducting preliminary inquiries, assessing completed investigation reports, drafting decisions for consideration by the Commissioner, representing the Commissioner at hearings and appeals and preparing consent resolution agreements. The incumbent will be involved in other projects and initiatives, and have additional responsibilities as operationally required.

As a Professional Assurance Manager, the incumbent is required to demonstrate a high degree of discretion, neutrality and confidentiality. The incumbent is required to manage a large caseload, navigate complex and nuanced issues, and work within strict guidelines and timelines. The Manager will receive and provide ongoing feedback to ensure legislative, legal and procedural compliance of their work, and the work of their team. The Commissioner for the Alberta Teaching Profession Commission is the decision maker on all files.

Role Responsibilities Continued

Key responsibilities include:

• Provide leadership and support to a team of Professional Assurance Officers, and assume responsibility in ensuring complaints of alleged unprofessional conduct and professional incompetence filed against Alberta certificated teachers and teacher leaders are properly addressed.
• Analyze allegations in complaints of alleged unprofessional conduct and professional incompetence for teachers and teacher leaders.
• Prosecute/present cases of alleged unprofessional conduct and/or professional incompetence involving teacher and teacher leaders to discipline committees (tribunals).
• Represents the Commissioner in legal depositions for cases of professional discipline involving Alberta certificated teachers and teacher leaders.
• Provide leadership and support in provincial level expertise in responding to inquiries from school authorities and stakeholders, building an understanding of their legislated obligations to report and address professional discipline matters.
Assist in the development and implementation of operational and strategic planning for the Alberta Teaching Profession Commission with a focus on advancing organizational priorities.

Critical job demands include:

• Problem solving in relation to challenging/difficult and complex issues that have significant political and public policy implications.
• Analyzing complex issues and synthesizing finding into valid and credible recommendations to senior leadership, identifying options or courses of action to address issues, set priorities and carry out work-related responsibilities efficiently and effectively. Issues analysis in response to emergent issues that are highly sensitive in nature.
• Resolving disagreements and conflict using well-developed mediation, negotiation, and consensus building techniques.
• Identifying and promoting best practices in the area of teacher discipline matters.
• Ability to understand, anticipate and be responsive to the needs/expectations of internal and external clients.
• Ability to set boundaries and convey neutrality with parties requesting assistance.
Ability to provide effective cover off, of branch operations in the absence of the Director when required.

Please

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies:

• Develop Self and Others - as a leader and manager, strong leadership and expertise in developing self and others is essential to building and maintaining a high functioning team. You will lead by example and build team culture that is focused on achieving organizational objectives, continuous learning and growth and encourage self-development through experience sharing.
• Creative Problem Solving - high degree of skill in problem solving, relationship building and decision writing, combined with strong analytical skills to define complex and diverse problems, develop appropriate actions for consideration and recommend policy and operational procedure changes. You will ensure best practices are linked to long term goals and strategies in managing professional discipline matters involving Alberta certificated teachers and leaders.
• Drive for Results - with exceptional organizational skills to set goals, prioritize work, and follow through on tasks, you will provide leadership and support to a team of Professional Assurance Officers to ensure work is completed within legislated or operational timelines, and completed in compliance with operational procedures/policy. You will work with senior leadership to ensure operational processes are effective and efficient for the team.
• Agility - you will lead your team through the development, implementation, and evolution of policies and processes with an understanding of organizational objectives. You will need to adapt to changing priorities and you will need to lead your team in adapting to change.

Qualifications

A university graduation in a field related to the position assignment, supplemented by six years related experience. Related experience or education may be considered as an equivalency on a one for one basis. A graduate level degree is considered a strong asset.

The position requires expert knowledge and thorough understanding of:

• Managing and leading teams in a unionized workplace.
• Administrative law, natural justice and regulated professions.
• Exceptional skill in problem solving and writing, combined with advanced analytical skills to define complex and diverse problems, and develop appropriate actions for consideration.
• Working within operational policy/procedures and organizational guidelines to produce work that is clear, consistent, and credible.
• Applying complex legislation, case precedence and legal advice, including court rulings, to determine impact and prepare reasoned recommendations.
Caseload, task and time management; exceptional ability to manage high volumes of time sensitive work.

The following are considered assets to the position:

• Experience within Alberta's education system.
• Experience in human resource management or law.
• Experience working with regulated professions, conduct and competency oversight and/or regulatory compliance.
• Experience/knowledge working within quasi-judicial processes.
Experience working within a digital case management environment including advanced skill working with Microsoft 365 suite of applications, SharePoint online and use of case management software.

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification. Refer to

Notes

This is a full-time permanent position working 36.25 hours per week, Monday to Friday.

Working location is 8th floor, Petwin Tower 10707 - 100 Avenue NW, Edmonton

• Shortlisted candidates may be required to undergo a written assessment.
Final candidates will be required to undergo a security screening.

Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.

Applicants are required to provide a cover letter that outlines in detail their experiences and how that experience relates specifically to the qualifications for this position. Applications without a cover letter or appropriate resume will not be considered.

In your resume, please include dates (including months and years) associated with all education and work experience. Also, please indicate whether your work experience is casual, part-time or full-time. For example: January 15, 2006 - June 25, 2009: Assistant (PT three 8 hours shifts/week).

Interviews will be conducted in-person in Edmonton, Alberta and will include a written assessment. Candidates will have to make their own parking arrangements for the interview and for the job. The annual cost of professional fees for employees is not covered by the employer

This competition will be used to develop a certified candidate list for future vacancies with the Alberta Teaching Profession Commission and may be used to fill future vacancies across the Government of Alberta, at equal or lower classification and salary.

Links and information on what the GoA has to offer to prospective employees.

• Working for the Alberta Public Service -
• Management Employee Pension Plan (MEPP)
• Alberta Public Service Benefit Information -
• Professional learning and development -
• Research Alberta Public Service Careers tool -
• Positive workplace culture and work-life balance.
• Opportunity to participate in flexible work arrangements such as working from home up to two days per week and modified work schedule agreement.
• Leadership and mentorship programs.

How To Apply Applicants are advised to provide information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience, and relevant examples of required competencies.

It is recommended that applicants include the assessment certificate from IQAS or any other educational assessment service as part of their application. Closing Statement This competition may be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level. We thank all applicants for their interest. All applications will be reviewed to determine which candidates' qualifications most closely match the advertised requirements. Only individuals selected for interviews will be contacted. If you require any further information on this job posting or require an accommodation during the recruitment process, please contact TAS Administrator Name at TAS Administrator Email Address.