General Manager (Halifax Regional Municipality)
IS2 Workforce Solutions
Primary Areas of Responsibility
Reporting directly to ownership and executive leadership, this individual will lead enterprise-wide transformation initiatives across operations, sales, leadership development, financial performance, and growth strategy.
Building Operational Excellence
- Transform operational processes from decentralized management practices into a centralized, performance-driven operating model
- Establish measurable KPIs, reporting structures, forecasting processes, and accountability systems
- Develop consistent operating standards across locations and business units
- Improve visibility through performance dashboards and operational reporting tools
- Drive execution, productivity, and continuous improvement initiatives
Developing Leadership & Organizational Capability
- Evaluate organizational structure and leadership effectiveness across the business
- Assess talent and ensure alignment between business needs and leadership capabilities
- Build succession strategies and strengthen management teams
- Create a culture focused on accountability, ownership, and high performance
- Coach and develop leaders to support future growth objectives
Driving Growth & Expanding Revenue Streams
- Develop and scale new sales channels and growth initiatives beyond traditional business models
- Create the infrastructure, systems, processes, and teams required for expansion
- Build customer acquisition strategies and outbound sales capabilities
- Identify opportunities for revenue diversification and market expansion
- Establish scalable frameworks that support sustainable growth
Leading Financial Performance
- Introduce stronger financial disciplines and operational accountability measures
- Improve productivity, labor efficiency, cost management, and revenue quality
- Establish ownership and accountability around business unit performance
- Partner with leadership to create budgets, forecasts, and long-term growth plans
- Drive initiatives focused on increasing profitability and operational performance
Strengthening Strategic Partnerships
- Build and maintain strong relationships with key stakeholders and strategic partners
- Ensure operational execution consistently meets business standards and expectations
- Position the organization for future growth opportunities, expansion initiatives, and strategic partnerships
- Support compliance, operational excellence, and long-term business sustainability
Qualifications & Experience
- 10+ years of progressive leadership experience in executive management, operations, sales leadership, or multi-unit environments
- Proven success leading transformational change and scaling businesses
- Strong financial acumen with experience improving operational and financial performance
- Demonstrated ability to build, mentor, and develop high-performing teams
- Experience implementing systems, reporting frameworks, KPIs, and accountability structures
- Strong business development and revenue growth experience
- Exceptional leadership, communication, and change management capabilities
- Experience within retail, telecommunications, multi-location organizations, franchise systems, or similar environments considered an asset
Schedule
Monday - Sunday (available during business hours)
Pay
$150,000-$200,000 including bonus
What Success Looks Like
Success in this position means creating a scalable, high-performing organization that delivers sustainable growth through stronger leadership, operational excellence, diversified revenue streams, improved profitability, and disciplined execution.
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