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General Manager (Halifax Regional Municipality)

IS2 Workforce Solutions

Primary Areas of Responsibility

Reporting directly to ownership and executive leadership, this individual will lead enterprise-wide transformation initiatives across operations, sales, leadership development, financial performance, and growth strategy.

Building Operational Excellence

  • Transform operational processes from decentralized management practices into a centralized, performance-driven operating model
  • Establish measurable KPIs, reporting structures, forecasting processes, and accountability systems
  • Develop consistent operating standards across locations and business units
  • Improve visibility through performance dashboards and operational reporting tools
  • Drive execution, productivity, and continuous improvement initiatives

Developing Leadership & Organizational Capability

  • Evaluate organizational structure and leadership effectiveness across the business
  • Assess talent and ensure alignment between business needs and leadership capabilities
  • Build succession strategies and strengthen management teams
  • Create a culture focused on accountability, ownership, and high performance
  • Coach and develop leaders to support future growth objectives

Driving Growth & Expanding Revenue Streams

  • Develop and scale new sales channels and growth initiatives beyond traditional business models
  • Create the infrastructure, systems, processes, and teams required for expansion
  • Build customer acquisition strategies and outbound sales capabilities
  • Identify opportunities for revenue diversification and market expansion
  • Establish scalable frameworks that support sustainable growth

Leading Financial Performance

  • Introduce stronger financial disciplines and operational accountability measures
  • Improve productivity, labor efficiency, cost management, and revenue quality
  • Establish ownership and accountability around business unit performance
  • Partner with leadership to create budgets, forecasts, and long-term growth plans
  • Drive initiatives focused on increasing profitability and operational performance

Strengthening Strategic Partnerships

  • Build and maintain strong relationships with key stakeholders and strategic partners
  • Ensure operational execution consistently meets business standards and expectations
  • Position the organization for future growth opportunities, expansion initiatives, and strategic partnerships
  • Support compliance, operational excellence, and long-term business sustainability

Qualifications & Experience

  • 10+ years of progressive leadership experience in executive management, operations, sales leadership, or multi-unit environments
  • Proven success leading transformational change and scaling businesses
  • Strong financial acumen with experience improving operational and financial performance
  • Demonstrated ability to build, mentor, and develop high-performing teams
  • Experience implementing systems, reporting frameworks, KPIs, and accountability structures
  • Strong business development and revenue growth experience
  • Exceptional leadership, communication, and change management capabilities
  • Experience within retail, telecommunications, multi-location organizations, franchise systems, or similar environments considered an asset

Schedule

Monday - Sunday (available during business hours)

Pay

$150,000-$200,000 including bonus

What Success Looks Like

Success in this position means creating a scalable, high-performing organization that delivers sustainable growth through stronger leadership, operational excellence, diversified revenue streams, improved profitability, and disciplined execution.

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Vacancy posted 7 days ago
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