Resource Management, Senior Associate (Consulting) - 14 month contract

Your Key Responsibilities

As an RM Senior, you will be responsible for capacity management supporting deployment and the development of the Consulting client-serving professionals. You will be responsible for reporting requirements in order to effectively deploy client-serving professionals and provide them with meaningful career experiences. You will receive regular day‑to‑day supervision to set appropriate priorities.

Deployment

• Support Consulting RM SSL Leads in addressing complex scheduling assignments.
• Regularly review CRM/pipeline data to proactively match resources to committed deals and highly probable pursuits.
• Conduct skill and bio/CV searches focused on matching project needs with required skills, development opportunities and project risk.
• Assist with the creation and maintenance of accurate personnel and client project schedules.
• Proactively identify resources that will become available in the short term (i.e., next 2–3 weeks).
• Proactively monitor and highlight unassigned resources to minimize unassigned time.
• Regularly communicate material schedule changes to the RM SSL Lead(s).
• Communicate regularly with the Resource Management team on the status of staffing requirements.

Teaming

• Demonstrate effective teaming with RM team(s) by proactively and creatively responding to requests.
• Involved in ad hoc projects as required (e.g., task forces, reporting, process‑improvement committees, training manuals, etc.).
• Identify ways to improve Resource Management processes.
• Participate in the orientation of new hires by providing an overview of the Resource Management function and operating model.
• Partner with the Talent Team (i.e., HR) on Performance Management initiatives.
• Actively support Resource Management enablers including Retain, EYA, EY Discover, Mercury, etc.
• Work with peers across the Canadian RM team by contributing to RM priorities, task forces, and/or projects.

Reporting

• Act as a subject‑matter resource on RM tools and enablers.
• Assist with the creation of Service Line, Market and/or Competency reporting, including utilization performance, forecasts, variance analysis and capacity‑management analytics.
• Create reports and pivot tables for deployment data.

To qualify for the role, you must have

• Experience in staffing consulting roles or professionals.
• Advanced Microsoft Excel skills.
• Proficiency in other Microsoft applications.
• Strong analytical skills with attention to detail.
• Very strong written and verbal communication in English.
• French language skills are a plus.
• Proven client service focus with the ability to resolve issues quickly and a sense of urgency.
• Strong problem‑solving skills.
• Flexibility in adapting to constantly changing priorities.
• Outstanding teamwork and interpersonal skills.
• Confidence in working independently as a self‑starter.
• Adept at handling multiple tasks with strong organizational skills.
• 3–5 years of relevant work experience.
• Experience in a professional services firm is desirable.

Education

• Bachelor's degree or equivalent work experience.

What We Offer

• Support and coaching from engaging colleagues in the industry.
• Learning opportunities to develop new skills and progress your career.
• The freedom and flexibility to handle your role in a way that’s right for you.

Salary

• Ontario/British Columbia: $65,600 to $98,400