Chief Administrative Officer (CAO)

YSSN is a non‑profit organization that supports individuals with mental health challenges, developmental disabilities and complex needs, helping them build meaningful connections and live their best lives.

Chief Administrative Officer (CAO)

• Location: Aurora, Ontario L4G3S9 (must be within commutable distance from the office and/or service area)
• Status: Permanent, Full‑Time
• Starting Salary: $125,000 – $140,000
• Office Hours: Monday – Friday, 8:30 am – 4:30 pm (35 hours per week)
• Office Expectations: Work in the office once per week for in‑office meetings, trainings, and supervisions
• Posting Closes: Friday, June 19 at 4:00 pm EST

Job Description

YSSN seeks an accomplished and strategic Chief Administrative Officer to provide executive leadership across the agency’s corporate service functions, strengthening systems, people practices and infrastructure that enable high‑quality service delivery. Reporting directly to the Executive Director and partnering with the Senior Leadership team, the CAO will deliver enterprise‑wide leadership across Finance, Human Resources, Procurement and Contracts, Communications and Administration, Facilities and Information Technology, ensuring alignment with organizational priorities and long‑term strategic objectives.

Key Responsibilities

Strategic and Organizational Leadership

• Provide enterprise leadership for integrated financial and administrative systems that support current operations and future growth.
• Contribute to organizational strategy and planning as a member of the Senior Leadership Team.
• Oversee agency‑wide operational practices and provide timely reporting on financial health and operating conditions to the Executive Director and Board.

Finance and Corporate Services

• Lead financial planning and management activities, including annual budgeting, forecasting, cash‑flow management, financial analysis and audit preparation.
• Ensure strong accounting controls, fiscal stewardship and compliance with applicable legislation, regulations, contracts, funding requirements and best practices.
• Oversee procurement, contract management, risk management and related corporate functions.

Human Resources Leadership

• Develop and implement HR strategies that support employee engagement, strengthen culture, communication, accountability, retention and performance.
• Advise the Executive Director on workforce risks and strategic HR issues.
• Ensure HR priorities align with agency goals and needs.

Communications, Facilities and Technology

• Hold accountability for Communications and Administration outcomes including administrative support services and the annual communications strategy.
• Oversee facilities planning and projects to support safe and efficient operations.
• Lead IT strategy and governance to support safe, reliable and secure operations.

Stakeholder Relations

• Build and maintain strong relationships with auditors, financial institutions, vendors, government funders and other external stakeholders.
• Represent YSSN with community partners, sector organizations and other constituents as required.

Qualifications

• Chartered Professional Accountant (CPA) designation is required.
• Bachelor’s degree in Finance, Accounting, Business Administration or a related field.
• Master’s degree (MBA, MPA or equivalent) is considered an asset.
• Minimum 10 years of progressive financial planning and management experience with overall administrative responsibilities in a not‑for‑profit organization.
• Minimum of 5 years in a senior strategic leadership role, demonstrating responsibility for multiple corporate services functions, business development, organizational growth and operational excellence.
• Experience in a public sector setting, preferably with Ministry of Children, Community and Social Services and Ontario Health funding.
• Proficiency in advanced financial modeling and forecasting tools.
• Strong leadership, team‑management and partner‑centric skills.
• Solid understanding of platform solutions and enabling technology.
• Demonstrated ability to meet internal and external constituent needs.

* The successful applicant will be required to provide a police clearance that meets agency standards.

* Requirements: a valid G driver's license, access to a reliable vehicle with adequate insurance coverage for business responsibilities, or access to reliable transportation.

Equal Employment Opportunity Statement

YSSN is an equal‑opportunity employer that welcomes applicants from diverse backgrounds and is committed to an accessible, respectful hiring process. We provide an inclusive and barrier‑free work environment, beginning with the hiring process. If you require accommodations at any point during the application and hiring process, please contact Human Resources.