Production Support

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Job Description

COBOL / Production Support Engineer (Deposit Systems)
Experience (4 to 6 years)

Position Overview:
We are seeking a Senior COBOL / Production Support Engineer to maintain and optimize our core client deposit platform (Depo). This role balances hands-on system enhancements with critical production support, including managing nightly batch processing and resolving application incidents.

The ideal candidate possesses strong legacy system expertise in COBOL, Control-M enterprise job scheduling, and Linux shell scripting / OpenVMS DCL. Because this role supports a core deposit platform, a solid foundational understanding of banking and accounting principles is essential for validating interest calculations, account balances, and financial statements.

Technical Skills & Requirements:
COBOL Programming: Intermediate to advanced proficiency in writing, optimizing, and debugging COBOL code.
Scripting Capabilities: Advanced Linux shell scripting and environment automation skills; experience with OpenVMS DCL is highly preferred.
Job Scheduling: Hands-on operational experience managing and troubleshooting enterprise batch windows using Control-M (or a comparable scheduler).
Database Skills: Intermediate to advanced knowledge of Oracle PL/SQL, database schemas, and SQL query construction.

Domain Knowledge & Experience:
Banking & Accounting: Foundational knowledge of basic banking and accounting principles (e.g., debits/credits, general ledger postings, interest accruals, and transaction balances).
Operating Systems: Direct experience working within Linux/Unix production environments; experience with the OpenVMS operating system is a strong asset.
SDLC & Process Tools: Proven familiarity with standard Software Development Life Cycle (SDLC) methodologies, change control procedures, and daily operational proficiency with Jira.

Key Jobs & Responsibilities:
Production Support & Batch Monitoring: Provide comprehensive production support for the Depo platform. Support the nightly batch schedule on an on-call rotation basis using Control-M.
Incident Resolution & Troubleshooting: Investigate, diagnose, and resolve technical issues, failed batch jobs, and processing anomalies occurring in the batch.
User Support & Data Extraction: Address user inquiries regarding application functionality, including account and interest statements. Extract data on balances, accounts, and transactions.
Engineering & Enhancements: Design and develop system enhancements, ad hoc requests, and robust environment scripts using Linux shell and OpenVMS DCL.
Analysis & Documentation: Perform analysis for system upgrades. Provide development/testing estimates, and author technical design specifications and application documentation.
Testing & Release Coordination: Execute integrated testing with related applications. Create and manage formal change requests (CR) following corporate SDLC guidelines.
Process & Compliance: Maintain real-time task tracking in Jira. Provide daily updates to management. Adhere strictly to institutional client policies and mandatory training timelines.

The base compensation range for this role in the posted location is: 80,000 - 90,000.

Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.

The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.

These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.

It is not typical for candidates to be hired at or near the top of the posted compensation range.

In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.

Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include: 

• Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave

• Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
• Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
• Life and disability insurance
• Employee assistance programs
• Other benefits as provided by local policy and eligibility

Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini’s discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation.

Disclaimers

Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect.  We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.

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Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.