Business Transformation Manager Tax Technology

Shape tax service delivery at EY through business transformation, process redesign, and technology-enabled solutions across Canadian Tax service lines. Partner with tax professionals, operations teams, and technology stakeholders.As a Business Transformation Manager in EY’s Canada Tax Technology Group, you will bridge tax, business, and technology. You will analyze complex processes, identify root causes, and guide initiatives from concept through implementation and adoption. Your work supports efficiency, quality, consistency, scalability, and client experience.Key Responsibilities:
Lead business and process transformation initiatives across Canadian Tax service linesFacilitate workshops, discovery sessions, and process assessmentsDesign workflow, automation, digital platform, and process improvement solutionsCreate current-state and future-state process documentationDevelop roadmaps, business cases, implementation plans, and success metricsRequirements:
Seven or more years in transformation, improvement, technology design, or related fieldsExperience leading cross-functional business and tax initiativesExperience redesigning business processes and technology solutionsExperience gathering requirements and developing actionable recommendationsBachelor’s degree in business, commerce, accounting, finance, or information systemsBring strategic thinking, AI awareness, facilitation, and stakeholder management to EY’s Canadian Tax technology transformation agenda.
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