Senior Business Transformation Manager

Lead strategic business transformation at BMO from 100 King Street West, applying digital expertise, analytics, and change management across enterprise initiatives.As a Senior Manager in BMO’s Customer Solutions group, you will design, develop, manage, and implement strategic initiatives from business cases through execution. You will shape business goals, performance metrics, roadmaps, and requirements for analytics and reporting. The work connects operational systems, customer journeys, and AI use-case shaping.Key Responsibilities:
Develop business cases and assess expected return on investmentLead change management programs from readiness through sustainmentDirect transformation and optimization planning within required standardsBuild digital backlogs, roadmaps, and strategic execution plansMonitor performance through reports, dashboards, and tracking systemsRequirements:
Seven or more years of relevant experience typically requiredPost-secondary degree or equivalent education and experienceExpert understanding of digital issues, trends, and technologyIn-depth knowledge of digital channels and workplace technology platformsEffective influential and consultation skillsBring enterprise transformation leadership, digital insight, analytics, and change management expertise to BMO’s strategic initiatives.
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