Manager, Consumer Portfolio Monitoring & Analytics

What Is the Opportunity?

You will join the Retail Portfolio Monitoring team to evaluate personal credit risk portfolio health. Reporting to the Director of Retail Portfolio Monitoring, you will perform analyses, update dashboards, identify trends, and provide insights to management on consumer credit risk concerns and opportunities. You’ll combine technical expertise with business acumen to analyze client behavior, evaluate credit performance, and assess Stage 3 PCL trends against RBC’s risk appetite. You’ll need strong analytical skills, an agile mindset, and the ability to think creatively to solve complex problems.

What Will You Do?

• Ensure timely development and maintenance of dashboards to support reports to stakeholders and increase self‑serve.
• Support timely and accurate delivery of end‑to‑end ad‑hoc analyses independently, including initial analysis plan, creation of data frame, data cleansing, standardisation and validation, insights generation and final story‑telling.
• Perform ongoing portfolio monitoring and commentary and provide regular performance updates to stakeholders, including Business Partners, OSFI, and Finance.
• Support preparation of executive‑level presentations for PMCS, GRM and senior management and investor relations to provide early views of emerging credit risks.
• Invest, grow knowledge, and leverage new technology to increase the quality of insights and speed of generation. Assist with researching and enhancing automation methodologies.
• Have shared responsibility for building, validating, and automating new metrics and reports.
• Integrate measures into existing reports per business and regulatory requirements and needs.
• Support PM&CS initiatives, analytics, and ad‑hoc requests as required.

What Do You Need to Succeed?

Must‑Have

• Undergraduate degree in Mathematics, Statistics, Computer Science, Finance or other quantitative field of study; master’s degree in a quantitative discipline preferred.
• Strong technical and automation skills such as SQL, SAS, Python to manage very large relational databases; expert in MS Excel and PowerPoint.
• Proven ability to solve complex problems with strong analytical skills and under tight timelines.
• Collaborative and supportive attitude.
• Conversant in business and technical environments.

Nice‑to‑Have

• Experience in AI‑powered assistants such as Co‑pilot to increase work efficiency.
• Familiarity with Tableau.
• Working knowledge of consumer credit products and credit risk.
• Strong communication and presentation skills.

What's in it for You?

• A comprehensive total rewards programme including bonuses and flexible benefits, competitive compensation.
• Leaders who support your development through coaching and managing opportunities.
• Work in a dynamic, collaborative, progressive, and high‑performing team.
• Opportunities to do challenging work.
• Flexible work/life balance options.

Job Skills

• Analytics, Big Data Visualization, Business Data Analysis, Communication, Credit Analysis, Credit Risk Analysis, Critical Thinking, Database Queries, Data Visualization, Decision Making, Quantitative Methods, Risk Management, Statistics, Timeline Management.