Account Growth Manager at Blacksmith Agency
Blacksmith Agency LLC
Drive client success as an Account Growth Manager at Blacksmith Agency. This remote position focuses on retaining and upselling to a portfolio of established clients. Blacksmith Agency is looking for an experienced Account Growth Manager. In this role, you will manage existing accounts, ensuring strong retention while exploring growth opportunities. You’ll work with strategists to ensure clients receive cohesive service, and you will be responsible for meeting a substantial annual quota for upsells and retention. Key Responsibilities:
- Maintain and grow relationships with existing agency clients
- Identify upsell opportunities within your client portfolio
- Achieve a seven-figure annual quota through retention efforts
- Collaborate with delivery teams to enhance client services
- Provide proactive communication to senior stakeholders
- Proven agency account management experience is essential
- Track record of client retention and sales success
- Comfortable working with quota-based targets
- Strong communication skills with senior clients
- Ability to work effectively in a remote setting
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