Salaire moyen: $55 426 /annuel
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- ...workarounds and maintain the Known Error Database (KEDB). Process & Continuous Improvement: Ensure ITSM processes are aligned with ITIL best practices. Work with service owners to improve service stability and reduce operational risk. Collaborate with cross-...SuggéréContrat Longue DuréeTemps plein
- ...Experience with security monitoring tools (e.g. SIEM SolarWinds Cisco ACS) and handling escalated L3 issues. Preferred Skills ITIL & Service Management Exposure. Experience working within ITILaligned processes (Change Incident Problem Management) and using ITSM...SuggéréTemps pleinTravail à distance
- ...Degree in Computer Science, IT or related field, or a Diploma in IT Administration with equivalent work experience. Certification in ITIL Foundations preferred. 5+ years of industry experience. Preferably having a utilities market or industry background. Experience with financial...SuggéréTemps pleinPour les contractantsTravail au bureauLundi au vendrediHoraires flexibles
- ...welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time. ~ Experience in running operations with ITIL processes / ITIL certified. ~ Excellent Analytical and troubleshooting skills. ~ Excellent in Verbal, written communication. ~...SuggéréStageRelocation
- ...systems with an emphasis on building operations, including BMS/EPMS and BAS systems & software. * ~ Experience with ticketing systems and ITIL principles* Education/Certification/Designation Electrical certifications an asset - Journeyman Electricians, Electrical...SuggéréPour les contractantsZone localeTravail à distanceTravail postéÉquipe de nuitTravail le week-endÉquipe de l'après-midi
- ...platform Work as a CMDB consultant to ensure accurate and up-to-date configuration data Collaborate with cross-functional teams to implement ITIL best practices Analyze and optimize ServiceNow configurations for efficiency and performance Provide ongoing support and maintenance...SuggéréContrat Longue DuréeTemps pleinRecrutement immédiat
$100k - $120k par année
...integration technologies such as REST, SOAP, ODBC/JDBC, etc. Certifications ServiceNow Certified System Administrator ITIL v3 or v4 certification Benefits The quality of work is more important than when or where it gets done. On Fridays starting at noon...SuggéréTemps pleinZone localeTravail à distanceHoraires flexiblesTravail posté$75.2k par année
...migration strategies. Familiarity with monitoring tools, AI/ML concepts, and security protocols. Knowledge of industry standards such as ITIL, SIAM, and/or TMF APIs. Stakeholder Engagement: Act as the primary facilitator for communication between the development team,...SuggéréTravail à distance$91k - $168.4k par année
...competitor equivalent (e.g., AWS) certification in relevant technologies (e.g., Azure, 365). Information Technology Infrastructure Library (ITIL) Foundation certification or equivalent service management certification. Project Management Institute (PMI) or equivalent Project...SuggéréTemps pleinZone localeLe monde entierHoraires flexibles- ...services. Knowledge of Microsoft Teams collaboration tools and Teams room support. Knowledge of Intune/SCCM. Familiarity with ITIL best practices for incident and problem management. Professional certifications such as CompTIA A+, Microsoft Certified Solutions Associate...SuggéréСontratEmploi en cddTravail au bureauRecrutement immédiatTravail à distanceTravail à domicile
$70k - $140k par année
...integrations. . Critical thinking in terms of requirement gathering, solution design, and automation design. . Strong understanding of ITIL principles and ServiceNow best practices. . Excellent problem-solving, analytical, and communication skills. "CGI is providing a...Suggéré- ...procurement processes. Familiarity with compliance and regulatory standards in the IT field. Relevant certifications (e.g., ITIL, PMP, Cisco, Microsoft) are a plus. Benefits Extended Healthcare Plan (Medical, Disability, Dental & Vision) Paid Time Off...SuggéréSalaire hebdomadaire
- ...the end users and executives (If needed) Ability to work as a team member with good team spirit Good understanding about tiered infrastructure Certifications (Preferred): Exposure to ITIL delivery processes (ITIL foundation certificate will be an added advantage)...SuggéréTravail à distanceHoraires flexibles
$168k - $218k par année
...writing, and executive communication. Education & certifications (assets): Bachelor’s degree; COPC Certified Professional Manager; ITIL; PMP/PRINCE2; cloud certs (AWS/Azure/GCP); vendor certs (Genesys, NICE). Preferred: Experience with Conversational AI, NLP, and scripting...Suggéré$72k - $138k par année
...service delivery, client management, or relevant roles. Strong leadership, interpersonal, and communication skills. Experience with ITIL or other service management frameworks is preferred. Excellent problem-solving and analytical abilities. Ability to manage...SuggéréEmploi permanentTravail au bureauHoraires flexibles- ...communication skills and a strong customer- and employee-experience mindset ~ Familiarity with IT service management frameworks (such as ITIL) and agile delivery practices ~ A strong sense of ownership adaptability and a commitment to fostering an inclusive empowered and...Temps pleinСontratTravail au bureauHoraires flexibles
- ...Familiarity with certificate lifecycle management in SAP Nice-to-Have Skills - Exposure to SAP BTP security and connectivity Nice-to-Have Skills - ITIL or SAP certification (SAP Certified Technology Associate)...Сontrat
$22 par heure
...peers and colleagues ~ Proven ability to provide superior customer service both on and off of the phone What makes you awesome: ITIL Incident Management understanding A+ Certification Why work at Long View: Great people and culture Recognition programs...Temps partiel$95k - $185k par année
...architecture . Develop migration strategies from current-state environments to target ServiceNow architectures . Promote and communicate ITIL principles, governance practices, and industry standards across teams . Provide architectural leadership and expert consultation,...- ...Preferred Education & Certifications · Diploma or degree in Business Systems Analysis, Information Systems, or related field. · PMP or ITIL certification The job description detailed above encompasses the core responsibilities of the role. It is not all inclusive and...Temps pleinTravail au bureau
- ...technologies Ability to engage across business functions to complete critical programs Knowledge and experience of working within an ITIL framework Work in a way that works for you We recognize that everyone is different and that the way in which people want to...Temps pleinLundi au vendredi
$85k - $160k par année
...broad range of old and new technologies with the skills to recognize and exploit the advantages of both. . Understand and advocate the ITIL principles, approaches, and standards across teams, including mentoring other ServiceNow team members internally and externally. ....- ...accounting designation(s) (e.g. CISA, CPA, CIA, etc.) is required Ideally, you’ll also have Demonstrated knowledge of COBIT, ITIL, or other IT frameworks and service organization reporting standards would be an asset Demonstrated knowledge of specific platforms...Contrat Longue DuréeZone localeTravail le week-end
- ...are fast paced and sometimes very complex. Assume accountability for the assigned Project deliverables. Top Skills: ServiceNow / ITIL v4 Active Directory Active Directory admin Okta experience. Proven capability to map translate and improve processes is a must. Business...Temps plein
- ...suggest possible improvements to procedures based on experience and feedback from end-users. Participate in the evaluation/implementation of ITIL best-practice operational processes to continuously improve service delivery. Maintain an inventory of installed hardware and...Temps pleinStageTravail au bureauRecrutement immédiat
- ...Experience with Power BI development is an asset. Deep knowledge of IT service management frameworks and best practices particularly ITIL. ITIL certification at the Foundation level or higher is required; additional relevant certifications are considered an asset....Temps pleinTravail au bureau
$98.6k - $125k par année
...certification (PMP PMI-ACP PRINCE2 or equivalent) is preferred. and/or - Certifications: Agile/Scrum (PSM/CSM) Prince2/PMI SAFe ITIL Azure/AWS Cloud or Security (e.g. ISO27001 awareness). Familiarity with modern cybersecurity frameworks and compliance...Temps pleinZone locale- ...environments (on-premises, hybrid, and cloud) Improve service performance through incident, problem, and change management aligned to ITIL practices Strengthen security posture through access controls, monitoring, patching, vulnerability management, and incident response...Temps plein
$73k - $101k par année
...Respond to alerts and action or escalate as required to vendors Maintain regular knowledge sessions for the operational teams Follow ITIL practices regarding incident problem and change management Participate in the weekly change process Perform network...Paie Bi-HebdomadaireSalaire hebdomadaireTemps pleinZone localeRecrutement immédiat$70k - $80k par année
...deployment upgrades retirement). ~ Working knowledge of SharePoint and Microsoft Office Suite (Word Excel PowerPoint Visio MS Teams). ~ ITIL Foundations Certification or Certified Software Asset Manager (CSAM) is an asset. ~ Ability to create reports on software consumption...Temps pleinTravail au bureau
