Average salary: $77,433 /yearly
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$90k - $110k per year
...solving, analytical, and communication skills. Familiarity with IT Service Management (ITSM) best practices, Tech Ops/Technical Support, ITIL, DevOps, CI/CD, and enterprise IT environments. Experience with AI/ML concepts is a plus for advanced roles. Required...SuggestedFull timeCasual workWork at officeLocal areaWorldwideMonday to fridayNight shiftAfternoon shift$90k - $95k per year
...5+ years leading service delivery for external clients • Proven 24/7 contact center or service desk leadership • Deep knowledge of ITIL, SLAs and SOWs • Client onboarding, project delivery, and team management experience • Hands-on with ITSM platforms • English fluency...SuggestedFull timeContract work- ...Cisco Certified Network Associate/Professional, VMware Certified Professional or Citrix Certified Advanced Administrator is preferred ITIL v4.0 Foundation Certification preferred Advanced knowledge of Microsoft Systems and network management including administration,...SuggestedContract workWork at officeWeekend workAfternoon shift
$140k - $160k per year
...supporting a globally distributed workforce Familiarity with IT service management concepts and best practices; formal ITSM certification (ITIL Foundation or equivalent) is a plus but not required Experience leading office build-outs or large-scale office technology refresh...SuggestedRemplacementFull timeContract workWork at officeLocal areaRemote workMonday to friday$22 - $26 per hour
...delivering high-quality customer service, troubleshooting hardware/software issues, and maintaining operational efficiency aligned with ITIL best practices. Key Responsibilities ~ Provide Level 1 / Level 2 technical support via phone, email, chat, or ticketing system...SuggestedContract workWork at officeRemote workShift work$85k - $120k per year
...required. Solid networking knowledge (TCP/IP, DNS, and Radius) Experience working within a structured process methodology (i.e., ITIL) Familiarity with other endpoint management tools, Autopilot, Rapid7, and Manage Engine Endpoint Central, Patch my PC Knowledge of...SuggestedLong term contractFull timeWork at office- ...experience with CI/CD processes and embedding quality controls into each SDLC stage (Shift‑Left mindset) Strong understanding of ITSM (ITIL v4) processes for change, knowledge, incident, and problem management Experience with containerization technologies: Docker...SuggestedFull timeShift work
$70k - $80k per year
....g., Freshservice or similar). Experience with Azure networking (VNets, NSGs, VPN Gateway, Private Endpoints, and DNS concepts). ITIL Foundation is an asset. Soft Skills & Attributes: Strong analytical and problem‑solving ability. Able to manage multiple priorities...SuggestedFull timeRemote workWorldwideFlexible hours- ...AppDynamics) Knowledge of scripting (PowerShell, Shell, or Python) Familiarity with DevOps tools and CI/CD pipelines Understanding of ITIL processes Experience supporting audit and compliance activities Key Competencies Strong problem-solving and critical thinking...Suggested
- ...Dynatrace) Knowledge of containerization (Docker, Kubernetes) Familiarity with cloud platforms (AWS, Azure, or GCP) Understanding of ITIL processes Experience supporting audit and compliance initiatives Key Competencies Strong troubleshooting and analytical skills...Suggested
$55k - $70k per year
...environments ~ Data center certifications (CDCP, CDCS, CDCE) - preferred ~ Vendor certifications (Dell, HPE, Cisco) - preferred ~ Network certifications (CCNA, JNCIA) - preferred ~ Experience with DCIM platforms - preferred ~ Knowledge of ITIL practices - preferred...SuggestedPermanent employmentFull timeFreelanceShift workNight shiftWeekend work$95k per year
...with us. Who we need Reporting to the Director, Information Security and IT Operations we are hiring a Release & Change Manager (ITIL) to establish and lead a structured release and change management function across our technology environment. In this newly created role...SuggestedFull timeWork at office3 days per week$100.2k - $137.7k per year
...management, IT services management, IT infrastructure and operations, and IT Enterprise Architecture frameworks (e.g., TOGAF, Zachman, ITIL, Agile, DevOps, CI/CD). Familiarity of compliance and standards: ISO 27001, ANSI/TIA, BICSI, IATA. Technical skills in architecture...SuggestedFull timeContract workInternshipWork at officeMonday to fridayFlexible hours$40 - $50 per hour
...management experience (3-5 years) ~ Excellent communication skills ~ Multitasking abilities ~ Ability to Work under pressure ~ ITIL / ITSM knowledge and experience ~ Incident and problem management experience ~ Proven ability to lead problems to resolution...SuggestedHourly payFull timeRelocationShift work- ...infrastructure, or end-user computing (EUC) projects Strong understanding of SDLC, Agile delivery, and service management frameworks (ITIL v3/v4) Preferred: Proficiency with project and delivery tools (MS Project or equivalent, Azure DevOps / Jira, ServiceNow,...SuggestedFull timeWork at officeLocal areaRemote workWorldwide3 days per week
- ...atout) ; Maîtrise des outils de gestion de portefeuille (MS Project, JIRA, Power BI) ; Connaissance des frameworks de gouvernance (ITIL, COBIT) ; Expérience en analyse de risques et opportunités ; Compréhension des enjeux de transformation numérique. Capacité à...Hourly payContract workApprenticeshipRemote workFlexible hours
$137.7k - $178.2k per year
...Demonstrated Management Skills: Relevant experience in the governance and management of Service Level policy Relevant experience in the ITIL framework and other IT standard of best practices Experience in financial management and control Strong communication skills in...Long term contractContract work$93.22 - $99.6 per hour
...discipline (or an equivalent combination of education and experience). Asset Certifications: Professional designations such as TOGAF, ITIL, or COBIT are considered distinct assets. Sector Context: Prior experience in public-sector or large, multi-stakeholder corporate...Full timeContract work- ...production support or IT operations environment. Technical Proficiency: Familiarity with insurance software systems and understanding of ITIL frameworks. Project Management Skills: Proven ability to manage multiple projects simultaneously, with strong organizational and...Remote work
$80k - $87k per year
...~3-5 years as Tier1/Tier2 Application Support in enterprise environment and experience using a ticketing system ~ Certificat in ITIL ~ Experience with SFTP, API, and other connectivity modes ~ Excellent customer service and interpersonal skills ~ Aptitude...InternshipNight shiftWeekend work- ...certifications: Microsoft (e.g., Azure Administrator), Google Cloud (Associate Cloud Engineer or Professional Cloud Architect), CISSP, ITIL Why Join Longbow? ~ Supportive work environment ~ Work/life balance ~ Competitive Salary ~4-weeks of paid vacation...Full timeManual laborWork at officeLocal areaRemote workWork from homeRelocation
$80.49k - $100.62k per year
...tools to enhance automation and testing. Understanding of cloud platforms and modern application architectures. Familiarity with ITIL and organization-wide governance frameworks considered an asset. Strong analytical and problem‑solving skills. Ability to translate...Full timeCasual workWork at office- ...education and experience). Desirable Certifications: Professional designations such as PgMP, PMP, PMI-ACP, PROSCI Change Management, ITIL, or SAFe certifications are highly advantageous. Sector Context: Prior experience steering large-scale initiatives within the public...Full timeContract workRemote work
$25 - $35 per hour
...offboarding activities and user account administration Relevant IT certifications are considered an asset (e.g., CompTIA, Microsoft, Cisco, ITIL, or equivalent) What Makes This Role Exciting Career Growth & Mentorship – Learn directly from experienced IT professionals and...Contract workWork at officeLocal areaRemote workMonday to friday$75.88k - $140.92k per year
...ServiceNow Certified Application Developer (CAD) and Certified Implementation Specialist (CIS) certifications are highly desirable. ITIL Foundation certification is beneficial. Experience: Minimum of [5+] years of experience as a ServiceNow Developer or equivalent role...Long term contractTemporary workWork at officeLocal areaRemote work$84.4k - $178.2k per year
...industry specifics Advanced communication and documentation skills Creative, reliable and strong focus on quality Basic knowledge in ITIL (foundation certification) / ITSM processes English fluent; French desired Bachelor's degree, MBA or advanced degree in related...Permanent employmentFull timeWorldwideFlexible hours$90k - $130k per year
...: Bachelor’s degree in Computer Engineering, Data Science, or related discipline; Master’s degree preferred. Certifications : CSM, ITIL V4, and certifications in tools like Microsoft SQL Server, Tableau, AWS, Azure, or GCP. Technical Expertise Proficiency in: Power...Flexible hours- ...risk, audit, compliance or equivalent roles ~ Working knowledge of IT governance frameworks and standards (e.g., NIST CSF, ISO 27001, ITIL) ~ Familiarity with regulatory and compliance requirements ~ Experience with GRC platforms and tools ~ Ability to work in a...Internship
$74k - $110k per year
...verbal communication skills Highly self-motivated and able to effectively execute tasks in a high pressure environment MCSE and ITIL V3 Foundations certifications desirable Experience with Relativity and Nuix or similiar applications Proficiency in English at a...Full timeInternship$95k - $145k per year
...solutions on time. • Define project scope, objectives, and deliverables in alignment with business and stakeholder requirements. • Apply ITIL and ITSM best practices to ensure alignment with service management goals. • Track and manage project progress using tools such as...