Average salary: $52,500 /yearly
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$55k per year
...to support teams nationally, including travel to the Edmonton location for coverage as required. Nice to Haves Familiarity with ITIL principles. Experience working with software vendors to optimize support and functionality. Experience with infrastructure...SuggestedFor contractorsInternshipRemote workFlexible hours$80.49k - $100.62k per year
...tools to enhance automation and testing. Understanding of cloud platforms and modern application architectures. Familiarity with ITIL and organization-wide governance frameworks considered an asset. Strong analytical and problem‑solving skills. Ability to translate...SuggestedFull timeCasual workWork at office- ...functional team Experience working independently Knowledge and experience in at least one programming language Knowledge and understanding of ITIL Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards Experience...SuggestedFull timeWork at office3 days per week
- ...DevOps and SRE practices leveraging Jenkins Ansible and CICD pipelines to improve system reliability and deployment efficiency Adept at ITIL based incident problem and change management using ServiceNow ensuring high system availability and SLA compliance Database refresh...SuggestedLong term contractPermanent employmentFull timeLocal area
$87.45k - $120.74k per year
...Familiarity with AI/ML tools, cloud platforms, and modern data architecture paradigms (e.g., lakehouse, event-driven data). Understanding of ITIL Framework, considered an asset. Attributes & Competencies Strong communication skills with the ability to translate complex data...SuggestedFull timeCasual workWork at office$68k per year
...support role, preferably within a law firm or professional services firm. ~ Proficient in MS Office product suite. ~ Experience with ITIL an asset. ~ Bilingual (French and English) an asset. ~ Strong client service orientation combined with the ability to manage...SuggestedInternshipWork at officeRemote workShift workAfternoon shift$100.2k - $137.7k per year
...management, IT services management, IT infrastructure and operations, and IT Enterprise Architecture frameworks (e.g., TOGAF, Zachman, ITIL, Agile, DevOps, CI/CD). Familiarity of compliance and standards: ISO 27001, ANSI/TIA, BICSI, IATA. Technical skills in architecture...SuggestedFull timeContract workInternshipWork at officeMonday to fridayFlexible hours- ...infrastructure, or end-user computing (EUC) projects Strong understanding of SDLC, Agile delivery, and service management frameworks (ITIL v3/v4) Preferred: Proficiency with project and delivery tools (MS Project or equivalent, Azure DevOps / Jira, ServiceNow,...SuggestedFull timeWork at officeLocal areaRemote workWorldwide3 days per week
- ...DHCP, DNS, VPN). Skilled in software and firmware upgrades for HPE, Cisco, and Ericsson hardware platforms. Working knowledge of ITIL methodologies and experience with incident, problem, and change management processes. Excellent communication, analytical, and decision...SuggestedPermanent employmentFull timeContract workFlexible hoursShift work
$55.1 - $73.46 per hour
...project management related certifications would be considered an asset. ~Additional technology or vendor related certifications including ITIL, PRINCE2, COBIT, LEAN/Six Sigma, PROSCI, Microsoft, or Cisco would be considered an asset. ~Outstanding project management, analytical...SuggestedHourly payFull timeContract workTemporary workPart timeWork at officeImmediate start3 days per week$61.6k - $113.9k per year
...to-date information about IT infrastructure. Key duties include overseeing CI lifecycle management, ensuring data integrity, supporting ITIL processes, and automating data collection and reconciliation. They also collaborate with cross-functional teams, provide training, and...SuggestedFull timeContract workPart time$65.4k - $69.49k per year
...(SC‑900) Azure Administrator Associate (AZ‑104) Offensive Security Certified Professional (OSCP), Certified Ethical Hacker (CEH) ITIL Foundation (latest edition) Modern endpoint management (Microsoft Intune, Autopilot, Security Copilot) Identity governance and conditional...SuggestedPermanent employmentFull timeFor contractorsWork at officeFlexible hours$50k - $55k per year
...written communication skills ~ Degree or diploma related to Information Services or equivalent work experience ~ Familiarity with ITIL Foundations is an asset ~ Experience with Incident Management, Problem Management, Knowledge Management, Change Management, or Service...SuggestedRemplacement$90k - $95k per year
...5+ years leading service delivery for external clients • Proven 24/7 contact center or service desk leadership • Deep knowledge of ITIL, SLAs and SOWs • Client onboarding, project delivery, and team management experience • Hands-on with ITSM platforms • English fluency...SuggestedFull timeContract work- ...performance against SLAs and KPIs, identifying trends and areas for improvement. Develop, implement, and refine ITSM processes aligned with ITIL best practices, with a focus on Incident, Request, and Change Management. Maintain and enhance the IT ticketing system (e.g.,...SuggestedFull timeWork at officeRemote workWork from homeMonday to fridayFlexible hours
- ...and Windows environments. ~ Proficiency in scripting (shell, Python, or similar) for automation and monitoring. ~ Familiarity with ITIL-based incident, change, and problem management. ~ Strong analytical, troubleshooting, and documentation skills. ~ Ability to work effectively...Full timeContract workInternshipRemote workFlexible hours
$85k per year
...Certifications Salesforce certifications (Administrator, Platform App Builder, or related). Microsoft Power Platform certifications. ITIL, PMP, Agile, or similar project/service management certification. Application Process To formally express your interest in this...Long term contractFull timeWork at office1 day per week- ...sufficient, and able to operate effectively without close supervision Willingness to work holidays and on-call overnight is a MUST ITIL V4 Certificate or training Nice to Have Skills Kepner Tregoe Certification or training is a major plus Global exposure working...Full timeWork at officeNight shift
- ...operations| reliability| DevOps| or platform engineeringroles. ~5 years managing largescale programs or transformations(SRE| DevOps| ITIL| or Cloud Ops). ~ Experience in Mainframe and other Legacy technologiesis highly preferred. ~ Familiarity with distributed systems|...Contract work
- ...or equivalent experience Strong IT service management experience with Voice and Contact Centre technologies Working knowledge of ITIL practices (Incident, Problem, Change) Experience managing services in a complex, global environment Proven financial and budget management...Contract workWork at office
- ...production support or IT operations environment. Technical Proficiency: Familiarity with insurance software systems and understanding of ITIL frameworks. Project Management Skills: Proven ability to manage multiple projects simultaneously, with strong organizational and...Remote work
$62k - $106k per year
...in IT audit, IT internal controls, or other related field, with a specific focus on General IT Controls (GITCs) ~ Knowledge of COSO, ITIL, COBIT or other internal control frameworks ~ Has completed or has the intention to complete training leading to the acquisition of a...Permanent employmentApprenticeshipFlexible hours- ...leadership responsibilities in support operations or managed services. Technical Expertise: Strong understanding of SAP support models, ITIL practices, SAP Partner operations, and PCOE requirements. Sector Experience: Proven experience in business development or...Long term contractFull timeFlexible hours
$110.5k - $143k per year
...Demonstrated Management Skills: Relevant experience in the governance and management of Service Level policy. Relevant experience in the ITIL framework and other IT standard of best practices. Experience in financial management and control. Strong communication skills in...Long term contractContract work- ...report on ROI. What you'll need to succeed ~ Degree in Computer Science, Business Administration, or related field; Agile/PMP and ITIL certifications are assets. ~7+ years in IT or Business Systems Analysis with leadership experience in automation, AI, or digital...Permanent employment
- ...Production Support / Application Support Knowledge of ITIL concepts (Incident, Problem, Change Management) Familiarity with Windows / Linux environments Basic log analysis and troubleshooting skills Experience or exposure to ServiceNow or similar ticketing tools...Contract work
$92.84k - $98.64k per year
...Hacker, or equivalent) Additional certifications considered an asset include CISM, ISACA Advanced in AI Security Management (AAISM), ITIL, PMP, or an MBA (or equivalent) Experience working with Microsoft Security and Compliance solutions Strong experience in identity...Permanent employmentFull timeWork at officeFlexible hours$70k - $80k per year
....g., Freshservice or similar). Experience with Azure networking (VNets, NSGs, VPN Gateway, Private Endpoints, and DNS concepts). ITIL Foundation is an asset. Soft Skills & Attributes: Strong analytical and problem‑solving ability. Able to manage multiple priorities...Full timeRemote workWorldwideFlexible hours- ...and Cybersecurity principles, best practices, and industry standards ~ Strong conceptual, analytical, and problem-solving skills ~ ITIL certification and previous experience with ServiceNow a definite asset ~ Demonstrated knowledge of developing, maintaining and testing...Hourly payFull timeTemporary workInternshipWork at officeLocal areaRemote workWork from homeMonday to fridayFlexible hoursRotating shift
$53.75 - $71.67 per hour
...certification in good standing is mandatory; other project management certifications are considered an asset. ~Additional certifications such as ITIL, COBIT, Lean/Six Sigma, PROSCI, Microsoft, or Cisco are considered assets. ~Experience leading infrastructure upgrades, technology...Hourly payRemplacementFull timeContract workTemporary workPart timeWork at officeImmediate startShift work3 days per week

