Branch Supervisor (Permanent Full Time)

With over 17 clinics and more than 15 years of experience in the private medical field, the Lacroix Medical Group is the leader in private medicine in Quebec. It ensures the sound management of its network of private clinics by maintaining a patient-centered approach to medical practice. The Lacroix Medical Group has clinics in the Quebec City, Laval, Gatineau, Saint-Sauveur, and Montreal areas.

Are you passionate about healthcare and looking for new challenges?

We are currently seeking a Branch Manager to work in our clinics in the Montreal area (Villeray and West Island)!

Dynamic and welcoming environment.

A caring, passionate, and dynamic team will be by your side.

Seize the opportunity to join a dynamic team where your skills will be recognized and actively utilized!

Responsibilities include: welcoming patients; answering phone calls; communicating service offerings; confirming patient appointments; processing daily payments and performing end-of-day reconciliation; managing orders and inventory of office supplies; scanning medical results; scheduling specialist appointments; planning secretaries' and doctors' schedules; and scheduling tasks and ensuring follow-up. ;

Supervise and coach the sales and goal achievement of the secretarial team;

Monitor accounts receivable on a daily basis;

Ensure the smooth operation of the clinic's secretarial services;

Validate billing completed by medical secretaries;

Lead a weekly team meeting;

Organize and manage training;

Attend various team meetings.

YOU ARE:

Professional, dynamic, positive, respectful, calm, empathetic, and eager to contribute to providing a client experience that exceeds expectations, then we want to meet you!

Requirements

Hold a course in medical or dental secretarial studies or Equivalent;

Experience in a medical clinic (2 to 5 years);

Smiling, courteous, and communicative;

Medical terminology;

Bilingual (French/English)

Strong ability to advise on available services;

Organizational skills, efficient, and able to multitask;

Highly autonomous and possesses the necessary skills for teamwork;

Quick learner and adaptable to change;

Computer skills (Word, Excel);

Knowledge of MYLE software (an asset).

Our benefits:

• $500 Lacroix gift card, valid annually and with fast access to physicians ;
• Group RRSP;
• Annual $1100 Health Account;
• Annual Training Account related to your job;
• Opportunities for development and growth within the organization;
• Uniform provided;
• Dedicated employee space;
• 3 weeks of vacation and 4 paid personal days;
• Free parking;
• Modern, bright, and up-to-date workspace;
• Festive and informative company events.

Why choose Lacroix Private Medicine?

More than 230 professionals have chosen it as their career;

Modern and state-of-the-art clinics technologies;

Solid, rapidly growing company with a secure future;

Solid company established for over 15 years;

Largest network of private clinics in Quebec: 17 clinics across Quebec, including one in Florida;

State-of-the-art medical laboratory providing same-day results;

Multiple medical services including family medicine, specialized medicine, and two operating rooms.

Privacy Policy - Lacroix Medical Clinics (cliniquesmedicaleslacroix.com)

Job Type: Full-time, Permanent

Salary: $27 to $31.50 per hour depending on experience

Evening and weekend shift premiums

Bonus of Manager

Benefits:

Company Events

On-site Parking

Schedule:

Full-time

8-hour shifts

Monday to Friday

Day and evening shifts (until 7 PM)

Occasional weekends

Work Location: On-site