Front Desk Administration Assistant

At illumin, we are transforming the advertising landscape. It empowers marketers to connect with their audiences in powerful ways through real-time data and easy-to-use visual tools. By seamlessly combining media planning and buying in an intuitive interface, marketers can take complete control of their campaigns, meeting customers wherever they are in the buying journey and maximizing the impact of their ad spend through personalized insights for smarter decision-making.

By harnessing the power of data, advancing our AI capabilities, and deeply investing in our people, we are preparing for a future that will redefine what’s possible in journey advertising.

Joining us now is a chance to be part of our transformation.

Reporting to the VP People and Culture, we are looking for a Receptionist to join our team. You will be the primary on-site contact, maintaining a welcoming environment where employees and guests feel supported from the moment they arrive. You will keep daily office operations running smoothly, greet visitors and team members, and assist wherever help is needed. You will support HR with new-hire onboarding and team events, and provide administrative assistance to the CEO and senior leaders as required.

This is a full-time position working Monday to Thursday onsite in our downtown Toronto office. As the first point of contact at the front desk, you will ensure day-to-day office operations run smoothly. You will work alongside supportive, mission-aligned colleagues, expand your skills in office administration, communication, and organization, and have opportunities to grow as the company evolves.

Oversee office operations. You will manage the day-to-day rhythm of the office, ensuring supplies are stocked, space is organized, and operations run smoothly. You will be the main point of contact for vendors, service providers, and building management.

You will help execute internal meetings, celebrations, and events by coordinating vendors and onsite logistics.

Execute administrative duties. You will support the CEO and senior leaders by providing scheduling assistance, travel coordination, off-site logistics, and meeting preparation.

You have worked in an office support role such as reception, office coordination, or administrative assistance in a fast-paced environment. You bring a dedication to helping others and a friendly and professional presence. You pivot quickly and are comfortable outside your formal responsibilities to help where needed. The technical skills. You are highly proficient in Microsoft Office and Google Workspace, and you are comfortable learning new communication, scheduling, and collaboration tools.

We value open conversations about compensation and are happy to discuss our approach at any stage of the hiring process.

We are undergoing a transformative shift. Whether accessing new technology, restructuring workflows, or expanding your team, you will have full support if you can make the business case.

A virtual interview with a Talent Advisor will discuss your interest in the role and background. The conversation will be recorded using BrightHire, an AI-powered video interview tool. A virtual interview with the VP, People and Culture and a deeper discussion about your experience supporting a busy office environment, managing competing priorities, and delivering a high standard of service.

An in person interview with a member of the senior leadership team and an opportunity to talk about your approach to communication, professionalism, and creating a welcoming, organized front-of-house experience.

Illumin is firmly committed to diversity within its community and welcomes applications from racialized persons/persons of colour, Indigenous People of North America and the world, veterans, persons with disabilities, 2SLGBTQIA+ persons, and those who may contribute to the further diversification of ideas.

If you require accommodations at any stage of the interview process, please email us at View email address on illumin.applytojob.com.