Service Support Advisor
$20 - $25 per hourFountain Tire
Overview
Fountain Tire (Calgary Crowfoot) an established automotive repair shop is looking for a friendly and dedicated individual to join our team as a Service Advisor!
At Fountain Tire our associates are our number one asset. As a vital member of our team you will get to enjoy many great benefits:
Whatis in it for you
Competitive compensation: $20 to $25 per hour plus sales-based commissions!
Comprehensive health dental and vision benefit programs for you and your family including an RRSP program with company matching
We will develop your skills and certifications with our excellent training program & opportunity for advancement
The opportunity to work with an excellent team and great customers
Regular full-time day shifts
Great discounts for you and your family on tires parts and mechanical services
Primary Responsibilities:
Creating work orders and arranging bookings and communicating them to the technicians
Provide service quotes and receive customer authorization for work to be performed on vehicles finalize sales and complete customer follow up.
Provide proactive calls to customers to determine their satisfaction level with the service they have received
Recommend tire service specialty tire service wheel and mechanical service to customers
Ensure that all products are billed accurately to the customer and process all necessary information in the computer system.
Keep promotional material updated in the showroom.
Participate in all safety initiatives as required or assigned to guarantee safety at Fountain Tire including customers and staff on the road site or field.
Complete assigned e-learning and safety courses and adhering to standards and policies as described in learning modules.
Assist in inventory management through documentation processes and annual inventory counts
What does it take to get on track
- 3 years of experience in the automotive repair or tire industry is required
- Experience providing mechanical service quotes is an asset
- Effective listening skills with the ability to identify customer needs and provide recommendations
- Working knowledge of passenger light truck and specialty tires and mechanical services
- Must possess a valid drivers license and be able to provide a satisfactory passenger or commercial Drivers Abstract
- Excellent customer service and a great attitude are a must
- A team player who takes pride in their work
At Fountain Tire youd have a great place to work! Market leading wages a manager with a large support network and the chance to learn and grow. If you are interested apply in-store or online today!
Required Experience:
Unclear Seniority
Vacancy posted 13 days ago
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