Sales Insurance Advisor

We are BC’s largest Insurance Broker and looking for individuals to grow with us! A career at HUB means your career opportunities are endless. From auto, personal or commercial lines, claims, employee benefits, administration, to becoming a full-time producer or account manager, we have a role for you. Helping our clients protect what matters most is crucial to who we are, and we are on the lookout for those who share the same passion.

As an Insurance Advisor in our Commercial Division, you will work closely with a team of Producers and Marketers on our Commercial Accounts. We are seeking an individual with a superior attention to detail to join our Burnaby Still Creek head office location in a full time position.

Our Burnaby Still Creek head office location is centrally located in the Willingdon Business Park near Brentwood Town Centre. Strong sense of urgency and motivation to support your team

Excellent client service and interpersonal abilities

Level 2 General Insurance License

• 2-3 years of experience in the Commercial Division
• Excellent customer service skills
• Intermediate proficiency in Microsoft Word, Excel, and Outlook
• Typing speed of at least 55 wpm
• Acts as a liaison between client, Account Managers, Account Executives and Marketers
• Answer account related questions/requests from clients, lawyers, and banks
• Provide policy and coverage information to clients upon request or inquiry

Asset Experience That Will Make You Stand Out

Industry designation (CIP, CAIB, CRM, General Insurance & Risk Management Diploma – BCIT)

EPIC, Policy Works, CSR24 and Certificate Exchange experience

Delivers exceptional customer experience to internal and external customers

Demonstrates good technical insurance knowledge of coverages

Follows Hub Service Guidelines

Demonstrates commitment to team work by supporting Account Executive/Account Manager and Marketer with all aspects of servicing commercial accounts

Acts as primary Customer Service Contact in the absence of Account Executive/Account Manager

Responds to customer requests directly (or indirectly from Account Executive/Account Manager), submits information to appropriate insurance companies and binds coverage where appropriate

follows up on action items required by Account Executive/Account Manager, Marketer or Servicer

Prepares proposals, rate sheets, customer correspondence, certificates, and invoices as per agency standards

Prepares cover notes on accounts marketed by production team

Processes all documentation according to Hub workflows

Certificates of Insurance

instruction to marketing team and related information

Assists Account Executive/Account Manager with managing Account Receivables

Reviews and manages Account Reconciliation with Accounting Team

Maintains accuracy of electronic files that may be housed in EPIC, Policy Works, Certificate Exchange. Reviews and ensures accuracy of policy documentation from insurers

Protects HUB from E&O

We offer hands-on coaching and mentorship, alongside extensive sales training to ensure you succeed, today and tomorrow. Your journey with HUB can open doors to a diverse, rewarding career within the insurance industry and beyond!

Tuition financing and career-related training and development

Customizable flexible benefits options for you and your family

Ongoing personal and career development

The expected salary range for this position is $55,000 to $75,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include extended health benefits, disability insurance, RRSP matching, paid-time-off benefits, and eligible bonuses, and commissions for some positions.

You work with URGENCY while providing a high level of PROFESSIONAL SERVICE towards our customers, communities, & colleagues.

To find associated positions at our HUB simply search myHUBbc as a keyword in the search bar on our careers page!

Department Account Management & Service

Required Travel: No Travel Required

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