ICT System Administrator/Support

Are you a systems specialist who understands that ERP is not just software, but the backbone of a manufacturing operation?
We are looking for an MS Dynamics Administrator who can take ownership of a critical ERP ecosystem, support day-to-day operations, and drive system reliability across a high-volume manufacturing and distribution environment.
This is a high-impact opportunity within an established North American organization operating in the consumer goods space, where engineering, supply chain, and finance rely heavily on well-functioning systems to support large-scale production and distribution.

Experienced in supporting complex environments where ERP, WMS, and EDI systems must work seamlessly together
Confident working with Microsoft Dynamics GP (or similar) and comfortable navigating both functional and technical challenges
Technically strong in SQL, with a hands-on approach to troubleshooting and performance optimization
Collaborative by nature, with the ability to bridge gaps between IT, finance, and operations
Motivated to bring structure, reliability, and long-term improvements to an environment that needs it
Location: Mississauga, ON (Fully On-site - 5 days a week in office)
Take ownership of the organization’s Microsoft Dynamics GP ERP environment, ensuring stability, performance, and data integrity across all business-critical systems
Maintain and support integrations between ERP, WMS, and EDI platforms, enabling seamless data flow across warehouse operations, finance, and external partners
Monitor system performance and proactively identify and resolve issues impacting uptime, reliability, and operational efficiency
Troubleshoot complex issues across ERP and warehouse systems, including WMS functionality, RF devices, label printing, and failed EDI transactions
Manage and optimize SQL Server environments, including query development, stored procedures, job management, and performance tuning
Develop and maintain reporting solutions using SQL and reporting tools to support business intelligence and operational visibility
Act as the primary point of contact for third-party vendors, ensuring service levels are met and system issues are resolved efficiently
5+ years of experience in ERP systems administration, application support, or a similar role within complex business environments

• Hands-on experience supporting Microsoft Dynamics GP or comparable ERP systems, with a strong understanding of system integrations and business workflows
• Advanced knowledge of SQL Server, including writing queries, building database objects, and troubleshooting performance issues
• Experience supporting warehouse management systems (WMS) such as HighJump or similar platforms within manufacturing or distribution environments
• Working knowledge of EDI processes, including diagnosing and resolving transaction failures
• Strong understanding of IT systems, infrastructure, and how applications interact across enterprise environments
• Experience working in manufacturing, distribution, or supply chain environments, with an appreciation for the operational impact of system performance
• Strong communication skills, with the ability to effectively engage both technical teams and non-technical stakeholders

Influence how ERP, WMS, and data systems support day-to-day operational performance
Paid Time Off: Competitive vacation and personal days to maintain a healthy work-life balance
Comprehensive Health Benefits: Medical, dental, and vision benefits to support your overall well-being

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AI Use Disclosure:
STACK IT uses AI-enhanced tools to support initial candidate screening and interview note analysis.