Commis au service à la clientèle - Distribution

Are you passionate about problem-solving and do you have a natural talent for customer service? Our client—a North American leader in the distribution of coffee systems and water filtration—is looking for a Parts and Customer Service Clerk to join their dynamic Montreal team. This role serves as the central hub between our customers' technical needs and the company’s operational support. Competitive salary between $22 and $25 per hour, commensurate with your experience.
Stable daytime schedule (40 hours/week), with no evening or weekend work.
Respond to customer inquiries via phone and email regarding parts orders.
Use the ERP system for inventory management and order tracking.
Collaborate with the technical team to ensure high-quality after-sales service.

Perform order picking and maintain the physical organization of the parts section in the warehouse.
Support the Service Manager in coordinating daily priorities.
Key Skills: Outstanding customer service skills, high proficiency with computer tools (ERP/Office Suite), and experience or a strong interest in technical fields.
Experience: A background in the automotive or industrial parts sector is a major asset.
Based on an evaluation conducted by our client, it has been determined that this Montreal-based position requires candidates to have a functional level of English. Specifically, this role will require the employee to regularly communicate with clients, partners, and centralized internal departments located outside of Quebec who do not speak French.
Personal Attributes: Resourcefulness, technical curiosity, and a team-oriented mindset.
View email address on randstad.com offers a referral bonus for any candidate recommendation that leads to a successful hire. Nous nous engageons en conséquence à développer et à mettre en œuvre des stratégies pour promouvoir l'équité, la diversité et l'inclusion dans toutes nos sphères d'activité en examinant nos politiques, pratiques et systèmes internes tout au long du cycle de vie de notre main-d'œuvre, y compris au niveau du recrutement, de la rétention et de l'avancement pour tout individu. En plus de notre profond engagement sur le respect des principes des droits de la personne, nous nous engageons à prendre toute mesure positive pour influer sur les changements à mettre en place en vue de garantir la participation de tout individu dans le monde du travail et ce, sans obstacle, systémique ou autre, en particulier pour les groupes en quête d'équité généralement sous-représentés dans la main-d'œuvre au Canada, y compris les personnes qui s'identifient comme femmes ou personnes non-binaires/non conformes au genre, les Peuples et communautés autochtones, les personnes en situation de handicap (visible ou invisible), les personnes faisant partie des minorités visibles, les personnes racisées et des communautés LGBTQ2+.