Services Management Coordinator
Full-time
Kia of North Bay
Kia North Bay is looking for an Service Manager ! This position reports to our Group Fixed Operations Manager and is responsible for working attentively in overseeing and managing the service process and experience in its entirety. The Service Manager is devoted to ensuring safety and customer satisfaction as well as overall department success. A key objective of the Service Manager is to create brand loyalty. The Service Manager is focused on upholding and promoting our dealership's value and brand standards to create an unparalleled customer experience in the service department. As a team player, the Service Manager strives to develop collaborative relationships throughout the dealership.
Oversee all aspects of dealership service department, including operational performance, operational & maintenance costs, safety of operation, plus compliance with applicable laws and regulations
Directs procurement of all types of company-owned-and-operated automotive equipment, materials, supplies, and also parts required to maintain automotive equipment, garages, and storage facilities.
Assist in problem solving, and diagnosing vehicle problems.
Oversee hiring, training, supervising, and coaching of service department employees.
Possess a strong aptitude of technical/mechanical repairs.
Be a champion for delivering excellent service 100% of the time.
PBS knowledge and asset.
At Kia North Bay we’ve established a high reputation of honesty, integrity and outstanding customer service – before and after the sale. Kia North Bay is family owned and operated since 2001, serving the North Bay and area community.
Go to our website to see more about our company and the many reasons why you will want to work for us!
Vacancy posted 22 days ago
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