Customer Service Representative/Teller

More than financial professionals, we are trusted guides, community builders, and champions of mutual aid. Whether offering financial guidance or strengthening community connections, we embody what it means to connect values and faith with finances - working together to INSPIRE PEACEFUL, JUST, AND PROSPEROUS COMMUNITIES.

We are currently recruiting a casual Member Services Representative to join our Leamington team.

Reporting to the Manager, Member Services Team, this opportunity offers a flexible schedule and is ideal for someone looking to contribute meaningfully while building a career in values-based banking. Whether you're exploring the credit union system for the first time or returning to work with a preference for work-life balance, this position provides a warm welcome into Kindred’s community. Member Service Representatives (MSRs) are the welcoming face of Kindred to members visiting our branches.

Deliver exemplary service by completing a variety of everyday financial transactions with accuracy and care

Bring Kindred’s distinct offering of values-based products and services to members’ attention and help them find meaningful solutions

Guide members in using digital channels so they can bank with Kindred where, when, and how they prefer

You're a great fit for this opportunity if you're relational (you enjoy connecting with others), solution-focused (you’re curious about needs and committed to finding the right path forward), and energized by how Kindred’s unique approach to banking can create a positive impact in our communities.

Strong customer service and relationship-building skills

Financial literacy or experience in banking ( beneficial )

Some post-secondary education, ideally in business or accounting

Comfort with MS Office and a willingness to learn new systems

We believe that your life is bigger than any job, so we’ll work together to achieve work-life quality and to care for your overall wellness. And of course, your rewards package includes competitive total compensation plus an array of financial products and services at preferred rates for staff. Health/Wellness Spending Account and staff wellness initiatives

Equivalent of 3 weeks vacation (pro-rated)

Career growth opportunities, training & development support

Comprehensive staff benefits on financial products & services

If selected, you’ll hear from a Kindred team member by phone, and when possible, we prefer to meet candidates in person. If you choose to use AI to support your application materials, we encourage you to ensure your own voice and personality still come through. As a team of people who, with compassion, integrity, and stewardship, care deeply about each other, our members, our communities, and our world, Kindred is committed to building an equitable, diverse, and inclusive workplace. Kindred’s values-centered and faith-inspired, warmly professional, expressly invitational characteristics compel us to be a place that understands, respects, and values, and treats equitably all people of every race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, and disability.