Administrative Assistant-Clinic - TELUS Health

Location: Toronto - Bloor Streeet (in-clinic)
Status: Full-time
Schedule: Monday to Friday (7:30 am-3:30 pm)

Create awesome experiences for our customers.

TELUS Health is looking for an Administrative Associate to join an amazing multi-disciplinary team in our Toronto-Bloor Centre.

Under the direction of the Clinic Manager the Administrative Associate will be responsible for greeting clients managing the front desk and performing a variety of administrative and clerical tasks.

Greet clients and visitors in friendly and professional manner both in person and over the phone
Register patients and provide guidance for completion of all necessary paperwork relating to their medical appointment
Answer phones client questions and resolve customer complaints escalating to appropriate party as required
Prepare patient files for the following day and regularly update patient files and database with medical and administrative information
Perform other general clinic/administrative duties including data entry filing faxing photocopying printing documents and maintaining tidiness in clinic administrative areas and the front reception area
1-2 years of relevant experience working in a fast paced environment providing a high degree of customer service
Excellent command of the English language both verbal and written.
Exposure to patient databases and/or scheduling software would be ideal

Who is TELUS Health Care Centres

We are a national network of renowned medical professionals dedicated to identifying health risks inspiring positive lifestyle choices and improving patient outcomes. We have one of the largest networks of Care Centres in Canada.

Better healthcare options for everyone. We are leveraging the power of technology to provide Canadians with better health outcomes. Connecting health teams streamlining workflows and empowering patients to manage their health are just some of the ways our digital solutions promote collaboration and efficiency.
We are looking for enthusiastic customer service minded individuals who want to work in a collaborative friendly and supportive environment. Join our team and help us shape the future of how Canadians engage with the healthcare ecosystem.
THCC is proud to foster an inclusive culture that embraces diversity. We offer accommodation for applicants with disabilities as required during the recruitment process.