Senior Labour Relations & Human Resources Manager

At Phoenix Industrial Group of Companies, we pride ourselves on being a trusted partner in industrial construction and maintenance across Western Canada. For over three decades, we've built a reputation grounded in safety, integrity, performance, and continuous improvement.
Our success is driven by our people, professionals who are committed to quality work, responsible decision-making, and supporting our clients with industry-leading expertise. Phoenix Industrial Group of Companies is seeking an experienced and strategic Senior HR Manager to lead and manage the overall delivery of Human Resources services, policies, programs, and initiatives across the organization.
The Senior HR Manager will serve as a trusted partner to senior leadership, managers, and employees, providing strategic and operational HR guidance across recruitment, employee relations, compensation and benefits, performance management, training and development, organizational development, compliance, and workforce planning.
The successful candidate will have strong knowledge of provincial and federal employment legislation and experience supporting a workforce within industrial construction, oil and gas, or related sectors. This role will play a key part in building a high-performing workforce while supporting Phoenix Industrial's commitment to safety, operational excellence, and company culture.
Work Location: In person at our Nisku office.
Recruitment & Staffing
Design, develop, implement, and continuously improve the organization's recruitment and staffing processes.
Establish recruitment metrics, measurement standards, reporting, and corrective actions to address identified gaps.
Develop selection matrices to determine the most effective recruitment channels and sourcing strategies for various positions.
Research industry best practices in recruitment and staffing and implement appropriate strategies within the organization.
Build and maintain strong relationships with internal hiring managers, employees, recruitment agencies, and external partners.
Identify and implement cost-effective recruitment strategies while maintaining quality and efficiency.
Develop and manage social media and other recruitment communication strategies for various job profiles.
Manage and develop the HR recruitment team, including establishing objectives, coaching, training, and performance expectations.
Employee Relations & HR Operations
Act as the primary HR point of contact for managers regarding recruitment, employee relations, personnel matters, and HR policies.
Provide guidance to managers and employees on HR policies, procedures, workplace concerns, and employment practices.
Administer and continuously improve employee services, programs, and counseling resources.
Maintain accurate and confidential employee records, HR reports, organizational charts, and company directories.
Ensure changes to company policies, procedures, and processes are clearly communicated and effectively implemented.
Conduct market research and benchmarking to support competitive compensation practices.
Provide management with compensation guidance and recommendations.
Support workforce planning and departmental organizational planning initiatives.
Performance Management & Organizational Development
Develop, implement, and maintain effective performance management and employee improvement systems.
Provide guidance to managers on performance issues, coaching, corrective action, and employee development.
Support organizational development initiatives and workforce planning.
Support Senior Management in promoting and reinforcing Phoenix Industrial's culture, values, and strategic objectives.
HR Compliance & Employment Legislation
Monitor applicable provincial and federal employment legislation and ensure HR practices remain compliant.
Ensure compliance with applicable employment standards, Human Rights legislation, occupational health and safety requirements, and other regulatory requirements.
Develop, revise, and recommend personnel policies and procedures as required.
Maintain and administer applicable affirmative action and employment equity programs.
Provide guidance to management regarding employment standards, workplace practices, and regulatory requirements.
Ensure HR practices are consistently applied across the organization.
Promote and support a strong safety culture throughout Phoenix Industrial.
Lead by example and demonstrate the importance of workplace safety in all HR activities and decisions.
Ensure employees have access to appropriate safety, health, wellness, and employee support information.
Work collaboratively with management and safety personnel to support employee health, safety, and well-being initiatives.
Training & Development
Evaluate the effectiveness of the HR department and ensure all HR deliverables and objectives are achieved.
Identify training requirements for the HR team and ensure appropriate training is provided.
Develop training programs and resources for HR Recruiters, managers, supervisors, and line leaders.
Support employee onboarding, professional development, training needs assessments, and career development initiatives.
Conduct or coordinate employee training and development programs.
Evaluate employee development and training outcomes and identify opportunities for improvement.
Bidding & Project Support
The Senior HR Manager will provide HR support to Phoenix Industrial's estimating and bidding teams, including:
Providing HR documentation and information required for project bids and proposals.
Determining and providing workforce and HR requirements for prospective projects.
Providing labour costing information and HR-related direction to bidding teams.
Developing organizational charts and manpower forecasts for proposed projects.
Providing relevant company policies, procedures, HR practices, and workforce information.
Supporting project-specific labour planning and workforce strategies.
Workforce & Trades Planning
Develop effective sourcing strategies for professional, technical, administrative, and skilled trades positions.
Work closely with department managers to ensure project-specific training, certification, and competency requirements are clearly understood and met.
Support manpower forecasting and workforce planning for current and upcoming projects.
Ensure employees assigned to projects possess the appropriate qualifications, certifications, training, and knowledge required to meet operational and project objectives.
Federal employment legislation, where applicable.
Employment-related regulatory requirements and best practices.
Workplace policies, procedures, investigations, documentation, and compliance practices.
Bachelor's degree in Human Resources, Business Administration, or a related discipline, or an equivalent combination of education and experience.

• Canadian Certified Human Resources Professional (CHRP) designation is required or strongly preferred.
• 5–10 years of progressive Human Resources experience , preferably within the oil and gas, industrial, construction, energy, or related sectors.
• Experience managing recruitment and HR teams is strongly preferred.
• Experience supporting skilled trades and project-based workforces is an asset.
• Experience with workforce planning, manpower forecasting, and project bidding support is an asset.
• Strong understanding of compensation, benefits, performance management, employee relations, and organizational development.
• Excellent verbal and written English communication skills.
• Ability to manage multiple priorities in a fast-paced operational environment.
• Strategic HR leadership

Recruitment and talent acquisition
Employee relations
Workforce planning
Performance management
Training and development
Why Join Phoenix Industrial?
At Phoenix Industrial, you'll be part of a team that values:
Continuous improvement in our people, processes, and performance
The Senior HR Manager will play a critical role in developing a skilled, engaged, and high-performing workforce while reinforcing our commitment to safety, integrity, teamwork, accountability, and operational excellence.
The successful candidate will lead by example, protect the confidentiality and integrity of employee information, and actively contribute to a positive workplace culture where employees are supported, developed, and empowered to succeed.
Phoenix Industrial Group of Companies is an equal opportunity employer committed to a safe, respectful, and inclusive workplace.
Casual dress
Dental care
Disability insurance
Employee assistance program
Life insurance
On-site parking