Client Service Coordinator - Clinic

Client Service Coordinator (Float)( Job Number: 26000541)
Administration
Employee Type : Full-Time
Connect our Community
For over 50 years, Bayshore HealthCare has been a leading provider of home and community health services across Canada, delivering exceptional care with compassion and excellence. Bayshore Home Care Solutions (Hamilton), a division of Bayshore HealthCare Ltd. is currently seeking a dedicated Client Service Coordinator or Healthcare Scheduler to join our exceptional team. As the Client Service Coordinator for our Hamilton Team, you won't just schedule people— you will be the vital link between patients, families, and healthcare providers! We are seeking professional individuals with superior customer service skills, a willingness to learn, and an overwhelming drive to showcase their scheduling abilities.
This is a RARE Float opportunity, allowing you the flexibility to work in a varied schedule while maintaining a Fulltime position. Alternating weekends are an ongoing requirement.
3 days a week 10am-6pm
2 days a week 2pm-10pm
Review- Collaborate with Supervisors, field employees and patients to assess service needs
Coordinate- Ensure consistent caregiver assignments and service delivery
teamwork and diversity; Competitive Industry Wages: Bayshore recognizes the critical work you do. Enjoy company-sponsored health and dental benefits for you and your family, ensuring your well-being
Retirement Savings Plan: Benefit from a company-contributed retirement savings plan to help secure your financial future
Enjoy group discounts for travel, entertainment, shopping, and sports venues
Employee Assistance Program: Support available 24/7 via phone, chat, in-person. Collaborative Team Atmosphere: Work alongside a dedicated team of healthcare professionals who are committed to providing the highest quality of care, with a National Clinic team to network with
Supportive Management: Accessible clinical managers and schedulers who value and support your work
Training & Development: Completion of a related certificate/diploma such as Medical Terminology or Office Administration is a requirement (Proof Required)
A minimum of two years related customer service experience, preferably in healthcare
Proven customer service and communication skills, preferably in healthcare or other high-paced customer service environment
Excellent computer skills (Windows, Microsoft office, internet, EMR)
Equity, Diversity, and Safety Bayshore is committed to a high quality and safe environment for both our staff and clients/patients. Dependent upon Provincial government regulations, and the position being applied for, new hires may be required to provide proof of vaccination against illnesses such as COVID-19, Hepatitis, Seasonal Flu etc. Medical exemptions or any based upon Human Rights Code criteria will be considered on a case-by-case basis.
“At Bayshore Healthcare, our commitment to Equity, Diversity & Inclusion is our strength. This is how we bring our vision of being the difference in the lives of those we care for, work with and in our communities. We have a great sense of pride in creating a culture of belonging, where individual differences are embraced and celebrated, through programs, resources and policies that support each individuals purpose, potential and wellbeing.”
Posting Close Date: Friday February 6, 2026