Compliance and Policy Director

Contribute to the City of Hamilton, one of Canada’s largest cities - home to a diverse and strong economy, an active and inclusive community, a robust cultural and dining scene, hundreds of kilometers of hiking trails and natural beauty just minutes from the downtown core, and so much more. Join our diverse team of talented and ambitious staff who embody our values of sensational service, courageous change, steadfast integrity, collective ownership and being engaged empowered employees. Help us achieve our vision of being the best place to raise a child and age successfully. #Planning and Policy Coordinator

Union: CUPE Local 5167

Interested applicants please submit your application online at by 4:00 p.m. on January 21st, 2026.

This posting is for an existing vacancy

External applicants are considered only after the internal posting process has been completed. Reports to the Senior Project Manager, Strategy and Quality Improvement. Co-ordinates, facilitates and manages a range of activities related to CityHousing Hamilton (CHH) policy, procedures and strategic business planning to help ensure the successful operation of CHH.

In consultation with the Senior Project Manager, assists with the tactical coordination and delivery of CityHousing operational programs and projects that focus on policy and procedures, compliance and strategic business planning.

Works with Senior Project Manager and other staff to ensure that processes align with appropriate legislation, corporate policies, Council directions, and sectoral best practices.

Tracks and reports on key performance indicators for CityHousing initiatives. Facilitates the updating of CHH policies and procedures, and maintains a policy and procedures manual/database to document and support operations.

Communicates with a range of stakeholders to ensure that policy and process updates or changes are communicated as required.

Develops communication materials; Inputs and retrieves data and reports required by process stakeholders in a timely fashion.

Schedules, coordinates and documents stakeholder meetings as required to support CityHousing program and project processes.

Provides back up clerical assistance when needed.

Works in accordance with the provisions of applicable health and safety legislation and all City of Hamilton corporate and departmental policies and procedures related to occupational health and safety.

Demonstrated experience in the coordination of complex operational processes, normally acquired through the completion of a college diploma in administration, project management or a combination of related work experience and education.

Previous experience in project management, compiling and analysing information, preparing and presenting reports, developing and maintaining policies and procedures.

Must possess excellent writing, communication, organizational and diplomacy

Must have intermediate level skills in Microsoft Word, and basic level skills in Excel & Outlook. Preference will be given to those with competence in database management.

Familiarity and knowledge in social housing; issues, policy and legislation would be an asset.

THE INCUMBENT SHALL COMPLY WITH ALL HEALTH AND SAFETY POLICIES AND PRACTICES FOR THIS POSITION AND THE WORKPLACE.

Consistent with our Values and Corporate Culture Pillars, the City of Hamilton is committed to providing equitable treatment to all with respect to barrier-free employment and accommodation without discrimination. If you have an accommodation need, please contact Human Resources as soon as possible to make appropriate arrangements.