Mailroom and Front Desk Receptionist
$12 per hourCEM Resorts
Toronto
Posted 30 minutes ago $12 to $24 USD / Hour
CEM Resorts As a Front Desk Executive, you’ll be the face of our resort. You’ll welcome guests, manage check-ins and check-outs, handle inquiries, and ensure every guest feels valued from the moment they walk in.
Luxury Travel
This role is perfect for someone who is organized, friendly, and calm under pressure — someone who can juggle tasks while keeping a genuine smile. What You’ll Be Doing
Greet guests warmly and create a positive first impression
Manage check-in and check-out processes smoothly
Handle reservations, cancellations, and room assignments
Respond to guest inquiries (in person, phone, and email)
Resolve guest concerns with professionalism and empathy
Coordinate with housekeeping and other departments
Maintain accurate records and billing information
Ensure the front desk area is always organized and welcoming
What We’re Looking For
Previous experience in hospitality, hotel front desk, or customer service (preferred)
Strong communication and interpersonal skills
A calm, problem-solving mindset
Basic computer skills (booking systems experience is a plus)
Ability to multitask and stay organized in a fast-paced environment
Flexible availability (including weekends/holidays)
A genuine passion for hospitality and helping people
Vacancy posted 6 days ago
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