REMOTE - Data Science Analyst

As the Data Analyst, ReBIRD, your expertise in analysis and data-driven insights supports key decisions on product service, repair, and long-term strategy. Reporting to the Senior Data Analyst, ReBIRD you will work closely with cross-functional partners of the ReBIRD program to deliver a best-in-class guest experience that extends the lifecycle of Arc’teryx products. You are a driven professional focused on creating a data-driven culture and enabling decision makers in the short- and long-term strategy to deliver on a best-in-class guest experience.
This role is based out of our North Vancouver office and is open to hybrid remote work. The global ReBIRD program focuses on an exceptional Guest experience at all Commercial touchpoints, inclusive of Guest Services, After Sales, Branded activations, and especially within our owned Vertical channels, Retail and eCommerce.
If you were in the Data Analyst, ReBIRD role now, here are some of the core activities you would be doing:

Performing data manipulation and analysis to support key performance metrics across the service and repair network
Maintaining recurring forecasts and supporting the development of new forecasting techniques
Building and maintaining dashboards in Power BI including troubleshooting and debugging errors, refreshing, and publishing data
Gathering business requirements and translating them into data requirements and specifications
Collaborating with cross-functional teams including Business Intelligence, Technology, Design, Quality Control, and Supply Chain; representing company needs in after-sales returns and service and working on projects to enable informed decision making
Improving data through research and analysis of product returns and trends in support of product insights and design teams
Contributing to the evolution of data tools across the business, providing subject matter expertise in future development of data platforms
Integrating APAC regions into greater data analytics work to better inform global ReBIRD analytics
Incorporating raw material data to support forecasting, ordering, managing, and fulfillment
Are you our next Data Analyst, ReBIRD?

You have a Bachelor’s Degree in Math, Economics, Statistics, Finance, Business or a related field
You have 3+ years' experience synthesizing complex analysis into actionable insights and presenting insights to senior leaders
You have extensive experience in data visualization and analysis software (e.g. Power BI, Excel, Tableau, SQL, etc.)
You have experience with data manipulation and management including ETL, user provisioning, and Power BI service management
You have experience balancing customer focus with long-term strategic goals and operational constraints, and you take initiative in documenting and presenting opportunities for improvement
You remain highly flexible and adaptable when faced with ambiguity
You are able and willing to travel as required
The salary range for this role is CAD$71,000 - CAD$93,000

We’re committed to fair, equitable, and competitive pay, reviewed regularly to ensure internal alignment and market relevance. Health & wellbeing - Extended health, dental, and vision coverage, including mental health support, fertility benefits, gender-affirming care and a 24/7 Employee Assistance Program (EAP).
Family support - Parental leave top-up and a nesting period for new parents.
Growth, community & gear - Professional development opportunities, Arc'teryx Academies (outdoor skill-building events) , Employee Belonging Councils, and access to employee discounts and Pro Deals (exclusive discounted pricing on gear).

*Creating an inclusive workplace is connected to our core value Do Right while also having the added benefit of helping make our business better. We believe inclusion helps us to create a healthier, happier workplace, drive creativity and innovation, and reflect the communities where we operate.

Join us in creating positive change in ourselves, our communities, and the world.