Security Guard - Full Time (Permanent

Site Description: The Dartmouth General provides services to approximately 120,000 people in Dartmouth & surrounding areas
Position: Full-Time Tactical Guard
Site: Dartmouth General Hospital
Hours: 4 on 4 off rotation, 12 hour shifts
As a Tactical Healthcare Security Officer, you respond to alarms, emergency requests, & use your excellent verbal de-escalation skills to resolve incidents within the Emergency Department. You always maintain confidentiality and discretion when handling private information, and you never forget to smile while providing your incredible customer service.

Monitoring the Emergency Department (ED), managing any aggressive behavior of visitors, or patients within the ED; Providing security presence and support throughout the ED
Assisting clinical staff with patients and/or visitors who are aggressive, using an abusive or threatening language or gestures
Sitting with aggressive, abusive, threatening, fall risk and flight risk patients, based on the clinical staff’s requests, in the interim while waiting for a permanent patient watch coverage, when applicable
Display excellent customer service skills & be able to work with people who are under stress or in need of medical assistance
Assist in developing security plans for high risk patients
Utilize verbal de-escalation techniques to manage conflict
Oversee & support patient watch guards within the ED
Work closely with local Law Enforcement and Emergency Services
Adhere to all hospital policy & procedures and maintain compliance
Monitor site visitors & perform ID checks in accordance with site policies/procedures
Respond professionally to emergencies (alarms, medical emergencies, fires, & other urgent matters)
Prepare & maintain professional/effective reports regarding the activities, security violations, & hazardous occurrences on site
Be able to walk & patrol the facility, including use of stairs
Ability to run & quickly respond to any code call within the facility
Be able to participate in a physical training, including use of force & physical restraint techniques
Have a minimum 1-2 years of experience in security
Diploma in Justice studies/police foundations is an asset
Ability to obtain Security License in Nova Scotia
English (oral & written) fluency is a must
Previous experience in security, law enforcement, or related field preferred
Prior training certifications may be accepted on a case-by-case basis
Applicants lacking acceptable certifications can opt into Paladin's UoF/MOAB training program prior to their onboarding to ensure they meet the requirements of the position
The UoF/MOAB training is not paid as it is a pre-requisite; however Paladin will cover all of the costs of the training with a 6-month commitment to the position/availability

#Paladin Security: We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. Benefits: Medical Insurance, Life Insurance, Dental Insurance, Paid Vacation, Paid Sick Days, Paid Holidays