Part Time Bartenders / Servers / Supervisors

Job Title Bartender Supervisor What You'll Do: You will report to the General Manager (although this may vary from time to time depending who is on shift). Build beverages to spec to ensure that guests receive a remarkably consistent beverage experience
Genuinely connect and communicate with every guest at the bar and every guest that you interact with (even if they aren't at a bar seat)
Ensure the cooler and back-bar is stocked and garnishes are prepped • Ensure beer dispensing equipment is in optimal condition
Evening bartenders may be involved in closing duties including: server cash reports, running closing reports, cash handling, breaking down the bar
Effectively finesse the menu and communicate your vast knowledge and expertise about food and bar menus with ease
Proactively assist all front of house employees with table maintenance, running food, assisting to take payments, etc.
In the event of a concern or conflict, you will immediately involve a Manager to positively resolve the situation
Be knowledgeable regarding allergy policies and procedures to ensure that guests are not at risk of an allergic reaction
Work each shift with a safety mindset. Be proactive in regards front of the house and back of the house safety (food safety, potential hazards for employees or guests)
Live our core values during every shift: You might have a minimum of 1 year front of house restaurant experience. You pride yourself on your customer service skills, your ability to make people feel at home, your reliability, and your ability to keep upbeat even during the busiest shifts
You are able to manage time effectively and prioritize tasks without skipping a beat
You might have future aspirations to be employed as Store Management or in our Corporate team
Bartender Supervisor responsibilities include maintaining the restaurant's revenue, profitability and quality goals. You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.
To be successful in this role, you'll need management skills and experience, We want you to know how to oversee the dining room, check-in with customers and balance seating capacity.
Ultimately, you will ensure our restaurant runs smoothly and customers have pleasant dining experiences.
Coordinate daily Front of the House restaurant operations
Deliver superior service and maximize customer satisfaction
Respond efficiently and accurately to customer complaints
Regularly review product quality and research new vendors
Organize and supervise shifts
Appraise staff performance and provide feedback to improve productivity
Estimate future needs for goods, kitchen utensils and cleaning products
Manage restaurant's good image and suggest ways to improve it
Control operational costs and identify measures to cut waste
Promote the brand in the local community through word-of-mouth and restaurant events
Recommend ways to reach a broader audience (e.g. discounts and social media ads)
Train new and current employees on proper customer service practices
Implement policies and protocols that will maintain future restaurant operations
Proven work experience as a Restaurant Supervisor, Hospitality Supervisor similar role
Proven customer service experience as a manager
Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
Familiarity with restaurant management software.
Acute financial management skills
Job Types: Full-time, Part-time, Permanent
Salary: From $20 per hour
Day shift
Evening shift
Night shift
serving: Smart Serve Certification

STATE & MAIN KITCHEN AND BAR

State & Main is an upscale, casual dining brand with locations across Canada. Our warm, energetic restaurants offer approachable elevated comfort foods, paired with craft cocktails and a broad range of wines. Our team shares a passion for delivering a quality experience to our guests. If you're a hardworking, fun-loving person who enjoys the fast pace of the restaurant industry, we'd love to meet with you! Our family of companies include Original Joe's Restaurant & Bar, Elephant & Castle Pub and Restaurant, Anejo Restaurant and Blanco Cantina. We never stop looking for unique individuals who can infuse our restaurant and corporate workplaces with original ideas, creative solutions, and an extraordinary guest experience. We offer competitive wages, a comfortable work environment, flexible hours, benefit packages (for those who qualify) and a chance to grow right alongside us.